Customer Support Executive

6 hours ago

Gautam Budh Nagar, India HBF DIRECT Full time

**Position Overview**:
As a Customer Support Executive (Sales), you will be responsible for delivering exceptional customer service while also driving sales through both inbound and outbound channels. You will engage with customers to understand their needs, provide product information, and actively promote sales opportunities. This role requires strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment.

**Key Responsibilities**:

- **Outbound Sales**:

- Conduct sales calls to introduce products or services, identify customer needs, and offer solutions.
- Follow up with leads generated through marketing campaigns or other sources.
- Build and maintain relationships with existing and prospective customers to drive sales opportunities.
- Meet or exceed sales targets and quotas set by management.
- **Customer Relationship Management**:

- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Stay informed about product updates, promotions, and industry trends to effectively communicate with customers.
- Provide feedback to the sales and marketing teams regarding customer preferences, market trends, and competitor activities.
- Collaborate with other departments, such as product development or operations, to address customer needs or concerns.
- **Team Collaboration**:

- Work closely with other members of the customer support and sales teams to ensure a seamless customer experience.
- Share best practices, strategies, and insights to enhance overall sales performance.
- Participate in training sessions or workshops to improve sales techniques and product knowledge.

**Qualifications**:

- Proven experience in sales or customer support roles, preferably in a similar industry.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build rapport with customers.
- Goal-oriented mindset with a focus on achieving sales targets.
- Ability to multitask and prioritize tasks effectively in a dynamic environment.
- Proficiency in using CRM software and other sales tools.
- Willingness to adapt to changing business needs and work flexible hours, if required.
- Bachelor's degree or equivalent experience preferred.

**Benefits**:

- Competitive salary with performance-based incentives.
- Health insurance and other benefits as per company policy.
- Opportunities for career growth and advancement within the organization.
- Ongoing training and development programs to enhance skills and knowledge.
- Positive and collaborative work environment with supportive team members.

**Job Types**: Full-time, Permanent

Pay: ₹11,882.70 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Gautam Budh Nagar, India OneDios Full time

    **Position No: JD-0133**: **Position Name: Customer Support Executive**: **Total Vacancy: 5**: **City: Gautam Buddha Nagar**: **Responsibility** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Respond promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and...

  • Customer Support Executive

    1 week ago

    Gautam Budh Nagar, India Recrudo Labs Full time

    Urgent opening in voice process for Customer Support Role: Customer Support Executive (Work from Office) **Salary**:3.87 LPA-4.67 LPA Experience: minimum 7 months to above 2 years in International BPO Location: NOIDA(NSEZ) - Shift: Rotational / 5 days (24*7 environment) - Both side cabs Prerequisite requirement: - International Experience in Voice,...

  • Customer Support Executive

    2 weeks ago

    Gautam Budh Nagar, India HMA Trading Full time

    **Job Description: Female Customer Care Executive** We are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive in the financial services industry. In this role, you will be responsible for providing exceptional customer service, support, and retention to our existing clients. Your expertise in various...

  • Customer Support Executive

    6 days ago

    Gautam Budh Nagar, India Reboot Systems Full time

    Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys with customers...

  • Customer Support Representative

    2 weeks ago

    Gautam Budh Nagar, India Gamemano Pvt .LTD Full time

    **Job description** Job Title: Customer Service Executive Job Location:Noida Sector 62 Job Summary: Our company is seeking a highly motivated and enthusiastic Customer Service Job Responsibilities: 2 Identify and assess customers' needs to achieve satisfaction and provide appropriate solutions and alternatives. 3 Keep accurate records of customer...

  • Customer Support Executive

    2 weeks ago

    Gautam Budh Nagar, India Team Promotions Private Limited Full time

    **Brief Overview** **Key Responsibilities** Ø Listen attentively to customer needs and provide accurate, satisfactory answers. Ø Maintain a professional and friendly demeanor with customers ensuring a positive customer experience. Ø Diagnose customer issue, escalate complex problems to relevant person and follow up to ensure resolution. Ø Document...

  • Customer Support Executive

    2 weeks ago

    Gautam Budh Nagar, India Inventum Technologies Full time

    **Key Responsibilities**: - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Resolve product or service issues by clarifying the customer's concerns and determining the best solution. - Follow up with customers to ensure their satisfaction and to gain feedback on our services. - Keep records of customer...

  • Customer Relationship Executive

    6 days ago

    Gautam Budh Nagar, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Sector-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Relationship Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are...

  • Customer Support and Inside Sales Executive

    5 days ago

    Gautam Budh Nagar, India Tatvacare Full time

    **PILLUP - CUSTOMER SUPPORT AND INSIDE SALES** PillUp is one of the most customer centric health tech company which empowers people to live a healthier life. PillUp pre-sorts your medicines by date and time and helps people to take medicines correctly. The aim is to make medication management simple by removing all the confusion and complication from the...

  • Customer Support Associate

    2 weeks ago

    Gautam Budh Nagar, India Woriox Services Full time

    Become a part of our vibrant team as an international B2B inbound Customer Support Specialist. We are seeking individuals who are passionate about delivering outstanding customer service to clients in Australia and New Zealand. **Key Responsibilities-** Engage in international B2B customer support through inbound calls from clients in Australia and New...