Customer Support Executive

4 days ago

Gautam Budh Nagar, India HBF DIRECT Full time

**Position Overview**:
As a Customer Support Executive (Sales), you will be responsible for delivering exceptional customer service while also driving sales through both inbound and outbound channels. You will engage with customers to understand their needs, provide product information, and actively promote sales opportunities. This role requires strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment.

**Key Responsibilities**:

- **Outbound Sales**:

- Conduct sales calls to introduce products or services, identify customer needs, and offer solutions.
- Follow up with leads generated through marketing campaigns or other sources.
- Build and maintain relationships with existing and prospective customers to drive sales opportunities.
- Meet or exceed sales targets and quotas set by management.
- **Customer Relationship Management**:

- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Stay informed about product updates, promotions, and industry trends to effectively communicate with customers.
- Provide feedback to the sales and marketing teams regarding customer preferences, market trends, and competitor activities.
- Collaborate with other departments, such as product development or operations, to address customer needs or concerns.
- **Team Collaboration**:

- Work closely with other members of the customer support and sales teams to ensure a seamless customer experience.
- Share best practices, strategies, and insights to enhance overall sales performance.
- Participate in training sessions or workshops to improve sales techniques and product knowledge.

**Qualifications**:

- Proven experience in sales or customer support roles, preferably in a similar industry.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build rapport with customers.
- Goal-oriented mindset with a focus on achieving sales targets.
- Ability to multitask and prioritize tasks effectively in a dynamic environment.
- Proficiency in using CRM software and other sales tools.
- Willingness to adapt to changing business needs and work flexible hours, if required.
- Bachelor's degree or equivalent experience preferred.

**Benefits**:

- Competitive salary with performance-based incentives.
- Health insurance and other benefits as per company policy.
- Opportunities for career growth and advancement within the organization.
- Ongoing training and development programs to enhance skills and knowledge.
- Positive and collaborative work environment with supportive team members.

**Job Types**: Full-time, Permanent

Pay: ₹11,882.70 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Customer Support Executive

    1 week ago

    Gautam Budh Nagar, India Emrold Management Services Pvt. Ltd. Full time

    customer support executive helps customers with their questions, problems, and complaints. They are a key part of the customer support team, and are responsible for making sure customers have a positive experience **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹16,500.00 per month **Benefits**: - Health insurance Schedule: - Day...

  • Customer Support Executive

    2 weeks ago

    Gautam Budh Nagar, India Recrudo Labs Full time

    Urgent opening in voice process for Customer Support Role: Customer Support Executive (Work from Office) **Salary**:3.87 LPA-4.67 LPA Experience: minimum 7 months to above 2 years in International BPO Location: NOIDA(NSEZ) - Shift: Rotational / 5 days (24*7 environment) - Both side cabs Prerequisite requirement: - International Experience in Voice,...

  • Customer Support Executive

    2 days ago

    Gautam Budh Nagar, India Infinium Associates Full time

    **Responsibilities**: - To ensure customers receive excellent and consistent customer service. - Ensure service standards and agreements are met and exceeded. - Execute all customer facing transactions in line with customer strategy resulting in higher satisfaction and timely delivery of services **Complaint Resolution**: - Diffuse situations with...

  • Cse (Customer Support Executive)

    14 hours ago

    Gautam Budh Nagar, India Recrudo Labs Full time

    **Urgent opening in voice process for Customer Support Role: Customer Support Executive (Work from Office) Salary:3.87 LPA-4.67 LPA Experience: minimum 7 months to above 2 years in International BPO Company Location: NOIDA(NSEZ)Shift: Rotational / 5 days (24*7 environment)Both side cabs** **Prerequisite requirement :International Experience in Voice, BPO,...

  • International Customer Support Executive

    6 days ago

    Gautam Budh Nagar, India Recrudo Labs Full time

    **Urgent opening in voice process for Customer Support Role: Customer Support Executive (Work from Office) Salary:3.87 LPA-4.67 LPA Experience: minimum 7 months to above 2 years in International BPO Company: Tech Mahindra Limited Location: NOIDA(NSEZ)Shift: Rotational / 5 days (24*7 environment)Both side cabs Prerequisite requirement :International...

  • Customer Support Executive

    1 week ago

    Gautam Budh Nagar, India Tiber Taber Fashion Pvt Ltd Full time

    Tiber Taber is a kids' apparel brand specializing in ethnic wear for children from newborns up to 8 years old. Our mission: to weave stories of cultural pride into threads of playful design. Today, we're a leading kidswear label, dressing a generation in functional ethnic wear which is made for play, built to last, and designed with love. **Key...

  • Customer Support Associate

    2 days ago

    Gautam Budh Nagar, India Solar Topps Full time

    Job Title - Customer support executive/Back office Us Voice process (International voice process) Exp - 1+ Location -Noida sec 62 Near electronic metro station Shift time - 8PM-5AM Working days - 5 days(Monday-friday) Qualification-Btech/BCA/MCA/BBA/Mtech/Bsc/Msc Pay: ₹20,000.00 - ₹35,000.50 per month **Benefits**: - Health...

  • Customer Support Executive

    2 days ago

    Gautam Budh Nagar, India TECHMAHINDRA Full time

    Company Name: - TechMahindra Job Role: - Technical support Associate - Resolving the Queries of the the Customer. *Fresher and Experience both can apply. *Fresher From Btech /BE / 3 yrs Diploma after 12th (Electrical Background) are Eligible only *Salary: - 2.90 to 3.10 LPA - Work from office only Job location: - Noida sector 62, B-19 Tech Mahindra,...

  • Customer Support Executive

    2 days ago

    Gautam Budh Nagar, India Innova ESI Full time

    **Key Responsibilities**: - Provide accurate information about products/services. - Resolve customer issues and complaints with empathy and efficiency. - Maintain customer records and update CRM systems. - Follow up with customers to ensure their issues are resolved. - Coordinate with internal teams (sales, technical, etc.) for issue resolution. - Maintain...

  • Customer Support

    1 week ago

    Gautam Budh Nagar, India ixamBee Full time

    Process - Tata Broadband Chat Salary up to - 22,000 CTC Graduate - Undergraduate Welcome Minimum 6 months of BPO experience mandatory Interview & job location - C-121 sec-63 Noida **Job Types**: Full-time, Permanent Pay: Up to ₹22,000.00 per month Schedule: - Rotational shift **Experience**: - Customer support: 1 year (required) Work Location:...