IT Infra Support

6 hours ago

Mumbai Maharashtra, India Equirus Full time

**:
**Equirus Wealth Private Limited**

**About Equirus**
- Equirus is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.

We pride ourselves in being a trusted Investment bank servicing customer with best results in advisory in their investments, best corporates for their growth & capital need and families in managing their wealth. Led by seasoned bankers, we work with the largest and the most reputed investors.

**About the Role**

**IT Infra Support (Manager)**

**Job description**
- Hands on experience on windows Linux server installation and Management.
- Knowledge of Networking Devices and Firewall.
- Troubleshoot and resolve hardware and software issues
- Manage Datacenter support.
- Install, configure, and maintain desktop systems, laptops, and peripherals.
- Office 365 administration experience including Intune, Security, MDM
- Automation of routine support activities.
- Perform routine maintenance, such as updating software and drivers.
- Collaborate with intra-IT teams to resolve technical issues.
- Document incident resolutions and maintain accurate records.
- Stay up to date with industry developments and emerging technologies.
- Coordination with vendor for the Asset procurement.
- Communicate effectively with customer service of various vendors to resolve hardware issues in assets if any.
- Prepare knowledge base articles and build a knowledge repository for IT related processes & issues within the organization.Proactive checks of IT security standards being followed by employees.**Location(s)**
- Mumbai

**Role Requirement**
**(Qualification & Experience)**
- 5+ years of experience in IT Administration Support or a related field
- Graduate in any field
- Strong knowledge of Windows operating systems and Microsoft Office 365
- Knowledge of BIOS management, network protocols, Firewall, and IT Infrastructure
- Familiarity with Office 365 Administration, Azure AD and Intune admin Centre.
- Open to challenging and new problems and ability to quickly identify solutions from various forums.
- Excellent problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Experience with ZOHO software and ticketing systems
- Awareness about implementation of security controls with respect to ISO 270001
- Experience in managing firewalls and VPN

**About the Job**:

- Salary:

- Negotiable

Company:

- Equirus Wealth Private Limited

Role:

- IT Infra Support

Category:

- Technology - Infra Support

**Location**:

- Mumbai, India, Asia

Employment Type:

- Full time

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