Telesales Executive

4 days ago

Mahipalpur Delhi Delhi, India WORLDITES INTERNATIONAL PACKAGING Full time

**Job Overview**:
We are looking for a dynamic and motivated Telesales Representative to join our team and help drive sales of high-quality PET bottles for the cosmetics industry. As a telesales representative, you will be responsible for reaching out to potential clients, including cosmetic companies, manufacturers, and packaging distributors, to introduce and sell our PET bottle products. This is a target-driven role where you'll work closely with the sales team to ensure client satisfaction and achieve sales goals.

**Key Responsibilities**:

- **Lead Generation & Prospecting**: Identify and target potential customers in the cosmetics industry who require packaging solutions, especially PET bottles.
- **Sales Calls & Presentations**: Make outbound calls to prospects and engage them in conversations about our PET bottle offerings. Provide product details and benefits to meet client needs.
- **Product Knowledge**: Gain in-depth knowledge of our PET bottles, including sizes, designs, material advantages, and custom options.
- **Sales Conversion**: Convert inquiries into confirmed orders by addressing customer needs and offering personalized recommendations.
- **Customer Relationship Management**: Build and maintain strong relationships with clients, offering excellent customer service, and following up on any issues or inquiries.
- **Collaboration with Sales Team**: Work closely with other sales and marketing teams to ensure smooth communication, client follow-ups, and the timely processing of orders.
- **Order Processing & Documentation**: Ensure accurate record-keeping of sales transactions, follow up on orders, and ensure timely deliveries.
- **Market Research**: Stay informed about industry trends and competitor offerings, providing feedback to the team to improve strategies and product offerings.

**Skills & Qualifications**:

- **Experience**: Proven experience in telesales, preferably in the packaging, cosmetic, or manufacturing industry.
- **Excellent Communication Skills**: Strong verbal and written communication skills to clearly articulate product offerings and respond to customer inquiries.
- **Sales-Oriented**: Ability to meet and exceed sales targets and demonstrate a passion for selling.
- **Product Knowledge**: Knowledge of PET bottles and packaging solutions is an advantage but not required.
- **Customer-Focused**: Strong customer service skills with the ability to build rapport quickly and handle objections professionally.
- **Technical Proficiency**: Familiarity with CRM software (e.g., Salesforce) and proficiency in Microsoft Office (Word, Excel, Outlook).
- **Detail-Oriented**: Ability to manage multiple customer accounts and ensure order details are accurate.

Pay: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Telemarketing: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

Expected Start Date: 01/03/2025

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