Salesforce Ba

2 weeks ago

Bengaluru, India InnoWave Full time

InnoWave is a global technology consultancy with a fast-growing Salesforce business unit. Due to substantial growth, we are now recruiting for a business analyst.

**Salesforce Business Analyst**

**Responsibilities**
- Communicating with clients and project managers to understand business requirements.
- Capturing and documenting the “as is” process
- Documenting User Stories
- Working alongside the rest of the technical team to design and document data-driven software solutions and data flows to meet these requirements.
- Assisting with software testing to ensure solutions meet required standards.
- Delivering show and tells during the project
- Coordinates releases and post Go-Live materials (e.g., training documentation, training sessions).
- Handle all administrative functions including user management (e.g., new user setup/deactivation, profiles, permissions, public groups, resetting passwords)
- Document processes and create training resources, reports, and other materials as needed
- ***

**Skills**
- Bachelor’s Degree in any discipline (Science, Engineering, Computer Science, Information Systems, Mathematics, etc.)
- 3+ years of experience developing use cases or writing user stories
- Good communication skills (written and oral)
- BA or PM certification is preferred.
- Consulting experience preferred - This can be from a Partner, ISV, or Salesforce direct

InnoWave gives equal opportunity in employment regardless of gender, gender identity, sexual orientation, marital status, race, nationality, religion, age, disability, political beliefs, or any other factor. InnoWave will not pay fees to any third-party agency or company that does not have a signed agreement, do not submit resumes/CV's directly.

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