Customer Service Assistant

1 week ago


Thane, India scymes services pvt limited Full time

Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9082392800



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