Admission Counsellor

2 weeks ago

Mohali, India Chandigarh University Full time

The Senior Counselor in the Call Center at Chandigarh University plays a pivotal role in providing guidance and support to prospective students, parents, and other stakeholders. You will serve as a senior member of the call center team, helping individuals navigate the admission and enrollment process. Your expertise in understanding academic programs, admission requirements, and university policies will be essential in delivering accurate information and fostering a positive impression of the university.

**Key Responsibilities**:

- **Counseling and Guidance**:

- Provide in-depth counseling and guidance to prospective students and their families regarding academic programs, admission criteria, scholarships, and other university-related matters.
- **Admission Process**:

- **Product Knowledge**:

- Maintain up-to-date knowledge of the university's academic programs, course offerings, and any changes in admission requirements.
- Educate prospective students about the university's offerings and advantages.
- **Record Keeping**:

- Maintain accurate records of all interactions and inquiries.
- Utilize the university's CRM system to manage student data and communication.
- **Customer Service**:

- Ensure a high standard of customer service, addressing inquiries, concerns, and issues with empathy and professionalism.
- Handle escalated inquiries and provide resolutions.
- **Reporting**:

- Prepare reports on inquiry and counseling data, including conversion rates and other relevant metrics.
- Share reports and insights with the Call Center Manager.

**Qualifications and Skills**:

- Bachelor's degree in a relevant field.
- Proven experience in counseling, admissions, or a related field, with at least 2-3 years of experience.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build rapport with prospective students.
- Customer-focused with a commitment to delivering exceptional service.
- Proficiency in using CRM systems and standard office software.

  • Admission Counsellor

    3 weeks ago

    Mohali, India Pisoft Informatics Pvt. Ltd. Full time

    At Pisoft Informatics Pvt. Ltd. , we empower students and professionals with industry-relevant skills in IT and emerging technologies. We are looking for dynamic and empathetic Admission Counsellors who can connect with students, understand their career aspirations, and guide them toward the right programs. As an Admission Counsellor, you will play a key...

  • Admission Counsellor

    6 days ago

    Mohali, India Pisoft Informatics Pvt. Ltd. Full time

    At Pisoft Informatics Pvt. Ltd. , we empower students and professionals with industry-relevant skills in IT and emerging technologies. We are looking for dynamic and empathetic Admission Counsellors who can connect with students, understand their career aspirations, and guide them toward the right programs.As an Admission Counsellor, you will play a key role...

  • Admission Counsellor

    7 days ago

    Mohali, India Pisoft Informatics Pvt. Ltd. Full time

    At Pisoft Informatics Pvt. Ltd. , we empower students and professionals with industry-relevant skills in IT and emerging technologies. We are looking for dynamic and empathetic Admission Counsellors who can connect with students, understand their career aspirations, and guide them toward the right programs.As an Admission Counsellor, you will play a key role...

  • Admission Counsellor

    4 days ago

    Mohali, Punjab, India Chandigarh University Full time

    Admission Counsellor at Chandigarh University Are you passionate about helping students achieve their educational and career goals? Do you have excellent communication and interpersonal skills? If so, we have an exciting opportunity for you! Chandigarh University is currently seeking an Admission Counsellor to join our dynamic and dedicated...

  • Admission Counsellor

    3 weeks ago

    Mohali, India Pisoft Informatics Pvt. Ltd. Full time

    AtPisoft Informatics Pvt. Ltd., we empower students and professionals with industry-relevant skills in IT and emerging technologies. We are looking for dynamic and empatheticAdmission Counsellorswho can connect with students, understand their career aspirations, and guide them toward the right programs. As an Admission Counsellor, you will play a key role in...

  • Admission Counsellor

    2 weeks ago

    Mohali, India Pisoft Informatics Pvt. Ltd. Full time

    Job Description At Pisoft Informatics Pvt. Ltd., we empower students and professionals with industry-relevant skills in IT and emerging technologies. We are looking for dynamic and empathetic Admission Counsellors who can connect with students, understand their career aspirations, and guide them toward the right programs. As an Admission Counsellor, you...

  • Admission Counsellor

    5 days ago

    mohali district, India Pisoft Informatics Pvt. Ltd. Full time

    At Pisoft Informatics Pvt. Ltd. , we empower students and professionals with industry-relevant skills in IT and emerging technologies. We are looking for dynamic and empathetic Admission Counsellors who can connect with students, understand their career aspirations, and guide them toward the right programs. As an Admission Counsellor, you will play a key...

  • Admission Counsellor

    2 weeks ago

    Mohali, Punjab, India Narayana e-Techno School Full time ₹ 2,20,000 - ₹ 25,00,000 per year

    Verification of leadsTelecallingConverting the leads into admissionsCoordinating for webinars/seminars and other promotional activities for student registrationExplain about admission procedures and courses offered to the prospective students and their parents through phone calls, emails and face to face meetings.Support the students throughout the admission...

  • Admission Counsellor

    4 days ago

    Mohali, Punjab, India Narayana e-Techno School Full time

    **Verification of leads**: - **Telecalling**: - **Converting the leads into admissions**: - **Coordinating for webinars/seminars and other promotional activities for student registration**: - **Support the students throughout the admission process by answering to their queries and helping them to complete the required documents.**: - **Maintain the...

  • Admission Counsellor

    2 weeks ago

    Mohali, Punjab, India nature craft organica Full time

    **Job Title**: Admission Counsellor **Location**: Mohali **Job Type**: Full-time **Key Responsibilities**: - Visit colleges, universities, and other educational institutions to promote courses and programs. - Conduct seminars, workshops, and presentations to engage students and provide information about admissions. - Counsel prospective students and...