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Inbound Call Center Agent Remote

2 weeks ago

Jaipur, India Jindal Steel & Power Ltd. Full time

**Core responsibilities**:

- Answer incoming calls from customers and respond to their inquiries and complaints in a professional manner.
- Provide accurate and complete information to customers by using the right tools, processes, and procedures.
- Resolve customer issues in a timely manner to ensure customer satisfaction.
- Handle customer complaints with empathy, and provide appropriate solutions to their concerns.
- Maintain a high level of professionalism at all times.
- Meet performance metrics such as average call, quality, and customer satisfaction.
- Attend training sessions and team meetings to enhance skills and knowledge.
- Update customer information in the database as needed.
- Adhere to call center policies and procedures.

**Salary Upto 76500/- Per Months**

**Contact Only Whatsapp8441936175