Service Advisor

2 weeks ago

Shivpur Varanasi Uttar Pradesh, India Shree Hr services Full time

**Welcoming customers**:They greet customers, listen to their concerns, and assess the vehicle's needs.
- **Explaining repairs and costs**:They provide clear and transparent information about required repairs, maintenance, and associated costs.
- **Building rapport**:They strive to establish trust and build relationships with customers to foster loyalty and repeat business.
- **Following up after service**:They ensure customer satisfaction and address any concerns after the service is completed.
- **Strong communication and interpersonal skills**: They need to effectively communicate with customers and technicians.
- **Basic automotive knowledge**: They should have a good understanding of vehicle systems, parts, and common repair procedures.
- **Customer service skills**: They need to be patient, understanding, and able to address customer concerns professionally.
- **Organizational skills**: They need to manage appointments, records, and paperwork efficiently.
- **Problem-solving skills**: They should be able to identify and resolve customer issues effectively.

Pay: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Automotive service: 2 years (required)

Work Location: In person

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