Service Advisor

4 days ago

Nagpur Maharashtra, India Infitech Human Resources Service Pvt. Ltd. Full time

**Customer communication**: Greet customers, answer questions, and maintain positive relationships
- **Technical translation**: Explain complex vehicle issues to customers in understandable terms
- **Service scheduling**: Book appointments, vehicle drop-offs, and vehicle pick-ups
- **Service coordination**: Communicate with technicians about vehicle statuses and ensure vehicles are ready on time
- **Service estimation**: Provide cost estimates and timelines for repairs or maintenance
- **Service quality assurance**: Ensure the quality of service meets the dealership's standards
- **Service problem resolution**: Address customer issues and concerns promptly
- **Service sales**: Suggest products and services to clients, including making clients aware of all packages and retail options available
- **Service advice**: Advise customers on proper car maintenance and how to take care of their vehicles
- **Service knowledge**: Display extensive knowledge about products and services, including the manufacturer's and dealership's policies

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹11,000.00 - ₹13,500.00 per month

Schedule:

- Day shift

Work Location: In person

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