Operations Client Service

3 days ago

Bengaluru, India State Street Full time

Roles
- Monitor cash breaks, failed trades and overdrafts with the aim of minimizing potential risk
- Ensure deadlines / deliverables are met in accordance with the SLA provisions
- Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve/ escalate queries / problems within agreed timescales
- Assist clients effectively with “New Account / Market Opening” requests and AD Hoc transitions or re-structuring
- Complete accurate non-standard or ad hoc reporting to clients within deadlines
- Ensure that all clients are billed promptly and assist in the follow up of any aged debt
- Review operating procedures and ensure they are updated.
- Ensure timely and accurate completion of team checklists as required
- Maintain specialist knowledge and skills that are essential in performing the role effectively
- Proactively share new ideas / process enhancements that could result in a benefit to the team

Manage Relationships / Communication
- Ensure the line manager and others, as appropriate, are kept aware of all issues/problems/queries/work in progress that may impact upon the quality of service being given.
- Regularly contribute to projects impacting the wider group
- Build strong relationships with COE’s
- Participate in shared service/client conference calls or meetings
- Provide feedback on Shared Services/COEs and maintain issues logs
- Build strong relationships with our clients through the provision of daily support and prompt resolution of all accounting and custody queries.

Individual Contributor
- Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
- Ensure that the highest level of the Code of Conduct is displayed in your behavior
- Provide appropriate management information as required to support business unit decision making
- Support the ‘Risk Excellence’ culture within the business
- Adhere to limits of delegate

  • Operations Client Service, Srassc

    3 days ago

    Bengaluru, India State Street Full time

    **Who we are looking for**: This is a position with a high level of responsibility within the Client Operations Service Delivery - Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. **What...

  • Client Service Operations

    3 days ago

    Bengaluru, Kolkata, India Grant Thornton Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    The Client Service Operations (CSO) is an internal specialty function of Grant Thornton LLP. The CSO provides support capabilities to larger strategic accounts focusing on risk mitigation, third-party vendor management, and assisting engagement teams to achieve sustainable client growth.We act as a single point of contact between account teams and internal...

  • Operations Client Service Officer

    5 days ago

    Bengaluru, India State Street Full time

    Job Description Why this role is important to us: The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete...

  • Operations Client Service Associate2

    2 days ago

    Bengaluru, India State Street Full time

    Who we are looking for: This is a position with a high level of responsibility within the Client Operations Service Delivery -Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. The role is...

  • Operations Client Service Officer

    2 weeks ago

    Bengaluru, India State Street Full time

    Who we are looking for This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Officer is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery, contract and SLA documentation and execution, change management, and key performance...

  • Operations Client Service Associate 2

    2 weeks ago

    Bengaluru, India State Street Full time

    **Associate 1/2-** **Service Delivery-Insurance: State Street** **Who we are looking for**: This is a position with a high level of responsibility within the Client Operations Service Delivery -Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service...

  • Operations Client Service Associate 2

    3 days ago

    Bengaluru, India State Street Full time

    Who we are looking for: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. What you will be responsible for: The...

  • Operations Client Service

    2 weeks ago

    Bengaluru, Karnataka, India State Street Full time

    Who we are looking for Strong knowledge on Custody and Accounting flow Knowledge on custody payments i.e. Fed Wire, MT103, MT202, ACH and Check Payments Thorough knowledge of Cash Reconciliation Okay for night shift (8PM - 5 AM IST) Working out of Office - 5 Days a Week Process timely and accurately cash instructions in accordance with Fund/internal...

  • Client servicing

    4 weeks ago

    Bengaluru, Karnataka, India Kreatica Packaging Full time

    We're hiring a Client Servicing & NPD Executive in BangaloreSalary: Up to ₹6 LPA + performance incentives | Work with premium brands in packagingTo apply, kindly fill the form - Mjh2gf Jth C6hc NQy UzABOUT KREATICAKreatica Packaging is a premium packaging company based in Bangalore, specializing in rigid boxes, folding cartons, and fluted packaging. We...

  • Client Servicing

    4 weeks ago

    Bengaluru, Karnataka, India Kreatica Packaging Full time

    We're hiring a Client Servicing & NPD Executive in BangaloreSalary: Up to ₹6 LPA + performance incentives | Work with premium brands in packagingTo apply, kindly fill the form - KREATICAKreatica Packaging is a premium packaging company based in Bangalore, specializing in rigid boxes, folding cartons, and fluted packaging. We partner with leading brands...