Rtm -transformation Team

**Client Service Manager - VP**

**Corporate Bank**

**About Deutsche Bank**

Positive Impact. It’s what drives us. More than a claim, this describes the way we do business.

Our purpose as a business is to enable economic growth and societal progress. We want to be a bank that creates a positive impact for clients, employees, investors and society.

We’re committed to being the best financial services provider in the world, balancing positive impact with precision to deliver superior solutions for our clients. This is made possible by our people: agile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As you’ll discover, our culture supports this. Diverse, international and shaped by a variety of different perspectives, we’re driven by a shared sense of purpose. At every level agile thinking is nurtured. And at every level agile minds are rewarded with competitive pay, support and opportunities to excel.

**Corporate Bank**

At the heart of Deutsche Bank’s client franchise is the Corporate Bank, a market leader in risk management for FX and Rates, Cash Management, Lending, Trade Finance, Trust and Agency Services as well as Securities Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions.

**Responsibilities**
- Lead/Drive the change agenda and transformation for RTM (Relationship and transaction management) across corporate bank products
- Connect business needs with technology/product priority and navigate through business hierarchies
- Work with cross functional teams across the corporate bank and drive local/global programs
- Be the change agent and self motivated to drive change programs across the divisions
- Own the book of work and implement the changes required
- Work with stakeholders across levels to capture the business requirements
- Produce MIS reporting and dashboards for regular communication of project status
- Set up and drive working group meetings across regions
- Provide thought leadership and implement automation to bring efficiencies in the business.

**Requirements**:

- Graduate/Post graduate with 10 + years in servicing corporate clients or in a financial institution, leading a team
- Good analytical skills, ability to exercise flexibility with regards to production problem solving
- Must possess good working knowledge of corporate banking products
- Excellent knowledge of project management tools and practices
- Good knowledge of automation tools and should have implemented the same
- Excellent communication skills, fluent in English and preferably local language
- Excellent team worker and leader, able to work in virtual global teams and a matrix organization
- Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the product offering
- Driven and motivated to work under tight timelines
- Open minded, able to share information, transfer knowledge and expertise to team members
- Strong team spirit with ability to inspire and influence team members to achieve the team's goals, besides achieving own objective
- Experience in tools like Alteryx, Blue Prism, Tableau
- Excellent skills in using MS Office - Power point and Excel

**What we will offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under child care assistance benefit (gender neutral)
- Flexible working arrangements
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in the team
- A culture of continuous learning to aid progression

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.