Bpo Trainer
24 hours ago
Liaise with managers to determine training needs and schedule training sessions.
- Design effective training programs
- Conduct seminars, workshops, individual training sessions etc.
- Prepare educational material such as module summaries, videos etc.
- Support and mentor new employees
- Keep attendance and other records
- Manage training budgets
- Conduct evaluations to identify areas of improvement
- Monitor employee performance and response to training
**Requirements**:
- Proven experience as IELTS Trainer/ Corp. Trainer / BPO Trainer
- Understanding of effective teaching methodologies and tools
- Proficient in MS Office (MS Excel & Powerpoint); e-learning software is an asset
- Phenomenal communication, presentation and public speaking skills
- Organizational and time management abilities
- Certifications is a plus
**Job Types**: Full-time, Permanent
**Salary**: ₹28,000.00 - ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Shift allowance
**Education**:
- Bachelor's (preferred)
**Experience**:
- Training & development: 1 year (required)
**Language**:
- English fluently (required)
Work Location: In person
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