Bpo Trainer

24 hours ago


Kochi, India Advenxa Pvt.Ltd Full time

Liaise with managers to determine training needs and schedule training sessions.
- Design effective training programs
- Conduct seminars, workshops, individual training sessions etc.
- Prepare educational material such as module summaries, videos etc.
- Support and mentor new employees
- Keep attendance and other records
- Manage training budgets
- Conduct evaluations to identify areas of improvement
- Monitor employee performance and response to training

**Requirements**:

- Proven experience as IELTS Trainer/ Corp. Trainer / BPO Trainer
- Understanding of effective teaching methodologies and tools
- Proficient in MS Office (MS Excel & Powerpoint); e-learning software is an asset
- Phenomenal communication, presentation and public speaking skills
- Organizational and time management abilities
- Certifications is a plus

**Job Types**: Full-time, Permanent

**Salary**: ₹28,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Shift allowance

**Education**:

- Bachelor's (preferred)

**Experience**:

- Training & development: 1 year (required)

**Language**:

- English fluently (required)

Work Location: In person



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