Sccm (Intune) Sme

2 days ago

Bengaluru Karnataka, India Cognizant Full time

**Job Description for Intune and SCCM Subject Matter Expert**

We are looking for an individual who can work independently and efficiently on tasks related to SCCM and Intune administration in Co-managed setup.

**This role requires in-depth knowledge in several of the following technological areas**:

- Ability to Configure, implement and troubleshoot Intune Enrollment, Policy\Profile deployment, Application Management, Device compliance, Device Configuration, Endpoint Security Profiles\Polices and Intune reporting to ensure compliance with organizational standards and security requirements.
- Working experience in Autopilot for building machines and troubleshooting any failures around it.
- Good in concepts of Windows 365 Cloud PCs, Microsoft Defender for Endpoint.
- SCCM & Intune - Co-management & Migration Skills.
- Microsoft Windows 10 Security and Management (Bit locker, Security baseline, Device Guard, Credential Guard).
- Managing windows update rings and troubleshooting updates deployment failures.
- Experience in managing infrastructure with Zscaler, Trend Micro, Tanium and other industry standard
- Working experience in creating PowerShell scripts and deploying them through Pro-active remediation scripts to mitigate issues.
- Familiarity with networking concepts and protocols, such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
- Driving troubleshooting and providing clear action plans, follow up to closure.
- Knowledge of Service Now for Incident and Change management.

**Non-Technical/Soft Skills required**:

- Strong Communication and presentation Skills.
- Ability to handle tough situations/spots independently.
- Commitment / ownership / accountability.
- Confident/Authoritative in handling customers/clients.
- Thrive to learn constantly.

**Overall activities/responsibilities with Client (not limited to only below)**:

- 100% Technical Leadership quality and handling escalations.
- Collaborating & partnering with team members internally & externally.

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