Voice Process Executive

2 days ago


Thane, India Glory Power Solutions Pvt Ltd Full time

We are Hiring

Designation: Hindi Voice process

Process : Inbound process / Outbound process

Experience : 0-1 year in voice process

Salary :13K-18K

Language Known : English + Malayalam /Telugu / Kannada/Hindi

Shift : 9.30am - 6.30pm & Sunday fixed off

Skillset : Good communication skill required.

Location : Thane, west mumbai

Roles & Responsibilities:
Identifying Customer Issues: Diagnosing problems based on the customer’s description and resolving them promptly.

Escalation of Complex Issues: If a customer issue is not resolved on the first level, escalating it to higher-level support or technical teams.

Follow-Up: Ensuring that customer concerns are addressed fully by following up on calls if needed.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- What are the languages will you be able to speak ?
- Are you interested in voice process?

Work Location: In person

**Speak with the employer**
+91 7358756477



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