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Customer Support Associate

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Gurugram Haryana, India Gairme Solutions Full time

**Hiring - Blended Process (Voice + Non-Voice Support)**
**Location**: Noida & Gurgaon

Inviting **graduates (no B.Tech/BE)** with **1 year of customer service experience** who can **fluently communicate in English** for a blended role involving both **calls and backend tasks**.

**Eligibility**
- Graduate (No B.Tech/BE)
- Minimum 1 year in customer service
- Strong English communication skills
- Must clear **both Voice & Non-Voice assessments**

**Selection Process**
Customer Service Aptitude Round (CSVAR)
Operations Interview (Ops Round)
**Voice Versant Test** - Min score: 60
**Non-Voice Versant Test** - Min score: 54

**Salary & Benefits**
CTC: Up to 30% hike on last CTC possible) + Monthly Incentives
- Blended profile = voice + backend tasks
- Opportunity to grow in multiple communication channels
- Day-to-day work that develops **both speaking and writing skills**

**Job Types**: Full-time, Permanent

Pay: ₹400,000.00 - ₹450,000.00 per year

**Benefits**:

- Commuter assistance

Application Question(s):

- Please enter your WhatsApp Number
- Are you open for Rotational Shifts?
- Can you speak English fluently?

**Experience**:

- Customer support: 1 year (required)

Work Location: In person