Tellecaller

21 hours ago


Tiruchchirappalli, India pobo technologies Full time

**Job Title: Tele caller (0-3 Years Experience)**

**Location**: Trichy

**Job Type**: Full-time
**Experience**: 0-3 years

**Company Overview**:
Pobo Technologies is a growing and dynamic company focused on delivering exceptional customer experiences and solutions. We are currently looking for motivated and enthusiastic Tele callers to join our team and contribute to our continued success. If you're passionate about customer service and sales, this is the perfect opportunity for you.

As a Telecaller at Pobo Technologies, you will be responsible for reaching out to potential customers, answering inquiries, and promoting our products/services. You will play a key role in driving sales and ensuring customer satisfaction. A strong knowledge of CRM platforms, along with fluency in both Tamil and English, is required for this role.

**Key Responsibilities**:

- Make outbound calls to prospective customers and explain products/services.
- Handle inbound calls and respond to customer queries in a professional and courteous manner.
- Maintain accurate records of customer interactions and update CRM platforms regularly.
- Achieve daily, weekly, and monthly targets for calls, leads, and conversions.
- Upsell or cross-sell products/services as appropriate.
- Provide feedback to the team regarding customer needs, market trends, and product preferences.
- Follow up on leads and customer interactions to ensure effective follow-through.
- Assist in resolving customer complaints and providing timely solutions.

**Requirements**:

- 0-3 years of experience in a telecalling or customer service role.
- **Fluency in Tamil & English** (both verbal and written) is **mandatory**.
- Proficiency in CRM platforms and data entry is essential (experience with tools like Salesforce, HubSpot, or Zoho is a plus).
- Strong verbal communication and interpersonal skills.
- Ability to listen carefully to customer concerns and respond with appropriate solutions.
- Ability to work towards sales targets and deadlines.
- A positive attitude, quick learner, and team-oriented approach.

**Preferred Skills**:

- Previous experience in sales, telemarketing, or customer service is preferred.
- Knowledge of additional languages is an advantage.
- Strong organizational and time management skills.
- Ability to handle rejection and remain persistent in achieving targets.
- Excellent problem-solving skills and customer-focused mindset.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Morning shift

**Language**:

- Tamil (required)
- English (required)

Work Location: In person


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