Customer Engagement Executive

Career OpportunitiesJob Code: IJP/Executive – Ops Executive - CET PositionExecutiveNo. Of Positions1DepartmentDigital Operations FunctionOperations – DigitalReporting toManager (Cluster Officer)Band5LocationKolkata APCLast date of submissionKey Responsibilities:Handling Digital Calls (Call Quality Audit Process Adherence)Query resolution and Service...

Job Title: Customer Experience ManagerThe ideal candidate will drive customer acquisition, retention, and revenue growth through strategic planning and execution.We are seeking an exceptional leader who can develop and implement a comprehensive strategy to boost customer engagement and sales. Key responsibilities include:Developing and executing strategies...

Max Life Insurance Company is seeking a Customer Engagement Specialist to drive customer satisfaction and loyalty.Develop strategies to enhance customer engagement and satisfaction.Address and resolve customer inquiries and complaints promptly.Analyze customer feedback surveys to identify areas for improvement.Collaborate with marketing teams to create...

Customer Engagement Executive **Responsibilities and Duties** - Studying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding callee to encourage the service items - Addressing Callee's requirement or compliance (if any) - Noting...

Job Description- Managing office administration assets and upkeep of the same.- Agents Contracting- New Business Processing- Banking of Initial & Renewal Premium- Managing Petty cash & vendor payments- Retention of Surrender Requests- Execution of all Service Requests - Post Policy Issuance- Reverting on customer queries and complaints- Maintaining high NPS...

**Job Description - Engagement Executive** **Key Responsibilities**: - Engaging Doctor’s via Webchat Process with Organisation Campaigns - Handling Doctor’s queries and getting Participations for Technical Sessions conducted from the Organisation via Web Chat Process - Maintain accurate information / records - Identify and escalate priority issues to...

Customer Engagement SpecialistHiring for a Customer Engagement Specialist – A highly motivated and customer-focused individual to join our team.This role offers a great career growth opportunity for individuals looking to establish themselves in the real estate and housing sector.Key Responsibilities:Act as the primary point of contact for customers,...

Job Title: Customer Engagement ManagerOverview of the Role:Administer office resources effectively and maintain a well-organized environment.Establish partnerships with agents and facilitate new business opportunities.Efficiently manage premium payments for initial and renewal policies.Manage petty cash and vendor payments in a timely manner.Process...

Job DescriptionKey Responsibilities:- Processing of New Business Queries- Discrepancy Management - FOP's- WIP Management- Handling Field Ops Queries & Complaints- Processing of cheques / cash / credit card- Poll Coll clearance- Petty Cash Management- Vendor Management- Statutory and Facility Management- Agency Contract - Existing agentsAdherence to all...

Job Title: Customer Engagement SpecialistJob Description:Make outbound calls to customers to interact with them and provide exceptional customer experiences.Maintain a courteous and friendly nature when interacting with customers, ensuring every conversation is a positive one.Build strong relationships with customers to enhance the image and public...