Guest Service Associate

3 days ago

Begumpet Hyderabad Telangana, India GreenPark Corporate office Full time

Handling and managing reservations process through various communication platforms.
- Monitor room sales an improve sales technique.
- Handle inquiries and obtain correct information regarding details of reservation.
- Confirm and process reservation requests.
- Ensure all information pertaining to reservations are properly taken and entered into the system.
- Keep up to date rooms available for sale and any changes in hotel room rates.
- Help maximise room sales by upselling to a higher category.
- Maintain and update all room reservation transactions, room availabilities.
- Handle group bookings as well as end to end reservations processes.
- Check arrival list for next day arrival bookings.
- Work closely with Sales and Front Desk and other departments, to ensure guest requirements are met.
- Perform any other duties as assigned by management.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Supplemental pay types:

- Commission pay
- Yearly bonus

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