Admin & Telecaller

1 week ago

Bengaluru Karnataka, India IIA Professional College Full time

**Company Overview: IIA Professional College**, a premier institute dedicated to shaping the future of aviation professionals. With a legacy of excellence and a commitment to innovation, we provide industry-relevant aviation courses designed to launch your career to new heights.

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to prospective students and respond to incoming inquiries.
- Explain details of aviation programs such as Advanced Diploma, Aviation courses.
- Follow up on leads generated through various sources (online, walk-ins, campaigns, etc.).
- Maintain a detailed record of calls, follow-ups, and outcomes in the CRM system.
- Achieve daily/weekly/monthly targets for calls and conversions.
- Handle queries in a professional manner and ensure a positive student experience.
- Collaborate with the admissions and marketing teams for lead nurturing.

**Requirements**:

- Minimum qualification: 12th Pass / Graduate (Any Stream).
- Excellent communication skills in English and Hindi.
- Confident, polite, and persuasive phone manner.
- Basic computer and data entry skills.
- Ability to handle pressure and meet targets.
- Prior experience in telecalling, customer service, or sales.
- Interest or background in aviation or education is a plus.

**Perks and Benefits**:

- Competitive salary and performance-based incentives
- Training and career development opportunities
- Friendly and supportive work environment
- Opportunity to work in the fast-growing aviation education sector

Pay: ₹8,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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