Sales Excutive

1 day ago

Ghaziabad Uttar Pradesh, India BigValueShop Full time

**Company Overview**:
Bigvalueshop is a premier e-commerce platform dedicated to providing high-quality products and exceptional customer service. We offer a wide range of products and prioritize customer satisfaction, making online shopping convenient and enjoyable for all.

**Position Overview**:
We are seeking a dynamic Sales Executive to join our team at Ansal Plaza, Ghaziabad. The Sales Executive will play a key role in managing outbound sales calls, processing customer orders, recommending products, maintaining sales records, and resolving logistics issues. This position is crucial for fostering strong customer relationships and ensuring a seamless shopping experience.

**Responsibilities**:

- Conduct outbound sales calls to leads and existing customers to confirm orders and recommend products.
- Maintain accurate and up-to-date sales data and customer records.
- Build and nurture strong customer relationships to ensure satisfaction and encourage repeat business.
- Handle customer inquiries and promptly resolve any issues or concerns.
- Place orders on the shipping portal and coordinate with the logistics team for timely delivery.
- Monitor shipments and proactively address any logistics issues that arise.
- Collaborate with the marketing team to implement sales strategies and promotions.

**Requirements**:

- Proven sales experience, preferably in an e-commerce or retail environment.
- Excellent verbal and written communication skills.
- Strong customer service skills with a focus on relationship-building.
- Ability to work independently and as part of a team in a fast-paced environment.
- Attention to detail and effective multitasking abilities.
- Proficiency in using CRM software and other sales tools.
- Knowledge of shipping processes and logistics is a plus.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,919.23 - ₹17,000.00 per month

**Benefits**:

- Paid time off

Shift:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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