International Banking Csr

1 week ago

Mumbai Maharashtra, India Grace Staffing Services Full time

**WE ARE HIRING FOR GRACE STAFFING SERVICES**

**Job Title**: International Banking Customer Service Representative (Voice Process)
**Shift**: US and Australian Rotational Shifts (Night Shifts)
**Working Days**: 5 Days a Week (2 Rotational Offs)
**Mode**: Work-from-office

**Note**:US**/ **Australian**

**Key Responsibilities**:

- Handle inbound calls related to international banking and credit card services, including account-related queries, transactions, and troubleshooting.
- Provide clear, accurate, and professional assistance to customers, ensuring customer satisfaction.
- Resolve customer complaints effectively, following banking procedures and guidelines.
- Maintain accurate records of customer interactions and escalate issues when necessary.
- Meet individual and team performance metrics, including response time and customer satisfaction.

**Eligibility**:

- **HSC**(**Minimum** **18 Months of International BPO experience mandatory**)
- **Graduate** (**Minimum** **10 Months of International BPO experience mandatory**).
- Prior experience in **banking, finance, or related customer service** roles is preferred.
- **Excellent verbal and written communication skills** in English.
- **Comfortable working in** **US and Graveyard rotational shifts**.
- **No career gaps**; must have continuous work history.
- Must be **okay to travel** to the office and **have all required documents** (ID proof, educational certificates, and company documents).
- **Pick-up and drop-off** transportation will be provided by the company.
- **Note : All Companies Experience or Relieving Letters Mandatory.**:

- **Note**: Exception only can be taken if only for **one or two companies relieving letter** missing Optional would required supportive documents i.e **offer letter/Pay Slips, Bank statements**for entire Tenure or employment.
- **Note**: Background verification through **UAN Service history**would be checked.

**What We Offer**:

- Competitive salary with performance-based incentives.
- **Pick-up and drop-off** facility.
- Growth opportunities in the international banking sector.
- Comprehensive training and support.

**Job Types**: Full-time, Permanent

Pay: Up to ₹800,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

**Experience**:

- Customer service: 1 year (required)

**Location**:

- Mumbai, Maharashtra (required)

Work Location: In person

  • Csr Manager

    1 week ago

    Mumbai, Maharashtra, India Rangam Infotech Full time

    Associate Contractor - Corporate Social Responsibility CSR India Social Environment Group Position Description Bank s Social Environment Group supports the company s responsible growth strategy by working with lines of business and support functions to embed sustainability into everything we do As part of the team the role will support the Bank s community...

  • Team Member

    2 weeks ago

    Mumbai, Maharashtra, India Kotak Mahindra Full time

    Responsibility CSR at Kotak Mahindra Bank Ltd. is implemented collaboratively by the bank along with its employees through volunteering and engagement activities. Kotak also endeavors to align its CSR projects and programs with Government initiated social development programmes and interventions. Vision To improve the quality of life of the communities...

  • Team Member

    4 days ago

    Mumbai, Maharashtra, India Kotak Mahindra Full time

    Responsibility CSR at Kotak Mahindra Bank Ltd. is implemented collaboratively by the bank along with its employees through volunteering and engagement activities. Kotak also endeavors to align its CSR projects and programs with Government initiated social development programs and interventions. Vision To improve the quality of life of the communities...

  • Team Member

    4 weeks ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree Role Accounts Finance Manager Grade M4 M5 Job description Managing CSR related activities Monitoring of CSR Projects by conducting financial audit verification of financial data at the project location office of the implementing agency Assisting in development and execution of CSR projects Promoting employee...

  • Csr Intern

    6 days ago

    Worli, Mumbai, Maharashtra, India GSK Full time

    **Site Name**: India - Maharashtra - Worli Mumbai **Posted Date**: Aug 26 2025 **About the Role**: GSK is looking for a dynamic and enthusiastic intern to support the CSR lead in the end-to-end management of flagship running events including the Mumbai Marathon, Delhi Half Marathon, and organizing a new run in a different city under our CSR initiatives. This...

  • Csr Intern

    3 weeks ago

    Mumbai, Maharashtra, India GlaxoSmithKline Full time

    About the Role GSK is looking for a dynamic and enthusiastic intern to support the CSR lead in the end-to-end management of flagship running events including the Mumbai Marathon Delhi Half Marathon and organizing a new run in a different city under our CSR initiatives This is a unique opportunity to gain hands-on experience in event management CSR strategy...

  • Team Member

    7 days ago

    Mumbai, Maharashtra, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree Kotak Mahindra Bank About Corporate Social Responsibility Vision Our vision is to uniquely position Kotak as a responsible corporate citizen by running efficient and socially impactful CSR programs that ensure regulatory compliance engage our colleagues and delight our customers Through our CSR initiatives we...

  • Corporate Social Responsibility Manager

    3 days ago

    Mumbai, India Jefferies Full time

    About Us Jefferies Financial Group Inc. (‘‘Jefferies,’’ ‘‘we,’’ ‘‘us’’ or ‘‘our’’) is a U.S.-headquartered global full service, integrated investment banking and securities firm. Our largest subsidiary, Jefferies LLC, a U.S. broker-dealer, was founded in the U.S. in 1962 and our first international operating subsidiary,...

  • Corporate Social Responsibility Manager

    3 days ago

    Mumbai, India Jefferies Full time

    About UsJefferies Financial Group Inc. (‘‘Jefferies,’’ ‘‘we,’’ ‘‘us’’ or ‘‘our’’) is a U.S.-headquartered global fullservice, integrated investment banking and securities firm. Our largest subsidiary, Jefferies LLC, a U.S. broker-dealer, was founded in the U.S. in 1962 and our first international operating subsidiary,...

  • Corporate Social Responsibility Manager

    5 days ago

    Mumbai, India Jefferies Full time

    About Us Jefferies Financial Group Inc. (‘‘Jefferies,’’ ‘‘we,’’ ‘‘us’’ or ‘‘our’’) is a U.S.-headquartered global full service, integrated investment banking and securities firm. Our largest subsidiary, Jefferies LLC, a U.S. broker-dealer, was founded in the U.S. in 1962 and our first international operating subsidiary,...