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Sales & Sourcing Coordinator

2 weeks ago

India ArcelorMittal Full time

**Mission**:
Support the Order Management activity from order acceptance to invoicing process, through the management of day to day administrative business process related to sales, order entry, pricing, supply chain, contract, follow up and archiving.

**Responsibilities**:
**Pre-Sales & Sales**
- Maintain Mast Data into AMI databases Lotus Notes (Customer Master; Vendor Master; New Grades ) updated
- Prepare, create and maintain order files into SAP systems (V21 + Leverage + NAI) with all documentation relating to the order and subsequent documentation
- Checking contracts as per RFQ / order received from Supplier for Sourcing / trading business.
- Monitor enquires received and follow up as required
- Process orders and check that all technical, commercial, insurance and financial details are accurately detailed
- Create order confirmations / invoices to complete order cycle and order file

**Production Status**
- Ensure team follow up of production status + update to customers / stakeholders when required
- Use of Steeluser/NetSteel for production status
- Keep regular relations with N+1, AMI Partners (mills) & AM Logistics to obtain deal details on demand Spec/Shipment details (Nominations/ETD/ETA )

**Shipment (for direct business & open terms)**
- Coordinate with the AMI Partner’s sales administration / Vendors, ensuring all the required shipping documents are ready and forwarded in due time as per agreed contracts
- Coordinate as necessary in progressing where special action is required to avoid delay in critical situations.
- Keep customers advised of delivery lead times and liaise with supply chain functions
- Claim Settlement in ARCH (register and issue of credit/debit notes to customers as per procedure)
- Create reports & orderbook status

**Rules and Procedure**
- Ensure day to day administrative rules and procedures are strictly respected and followed
- Monitor credit limits with regional sales administrators to ensure compliance.
- Check accuracy of pricing on all documentation and customer’s order, advise management in case of difference
- Prepare the daily, weekly and monthly reports to support management

**Team Collaboration**
- To provide back up and cover for the fellow order management colleagues when required.

**Education**:

- Bachelor minimum, orientation business administration, logistics, international commerce or related fields

**Skills**:

- Attention to details, preciseness and accuracy
- Assistance & administration planning
- Knowledge of SAP SD
- Very good command of Excel
- Understanding the supply chain (Import / Export)
- Understanding steel products
- Comprehension & awareness of commercial & economic matters
- Customer focus and relationship building (internal & external)
- Strong team spirit
- Flexibility and pro-activity
- Organized & autonomous
- Global view in complex situations

**Work experience requirements**:

- 5 years minimum in sales administration / contract management field for industrial companies

**Languages**:

- Fluent English, any other language is considered an advantage.