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Retail Store Supervisor

2 weeks ago

Visakhapatnam Andhra Pradesh, India Moksha Enterprises Full time

**Job Summary**

We are seeking a proactive and organized **Retail Store Supervisor** to oversee the daily operations of our retail store. This role involves supervising staff, ensuring excellent customer service, managing inventory, and supporting the overall performance of the store. As a key member of the retail team, you will be instrumental in driving store success and creating a positive shopping experience for our customers.

**Hiring for Multiple Locations: Vishakhapatnam, Guntur, Karimnagar, Nalgonda, Anantapur Town**

**Key Responsibilities**

**Staff Management**
- Supervise daily activities of retail staff, including scheduling shifts and assigning duties.
- Train, coach, and mentor team members to meet performance standards.
- Provide regular feedback and conduct employee evaluations.
- Motivate staff to meet and exceed sales targets and customer service goals.

**Customer Service**
- Respond to customer inquiries and resolve complaints promptly and professionally.
- Ensure every customer has a positive, friendly shopping experience.

**Inventory Management**
- Monitor stock levels and coordinate with vendors to replenish inventory.
- Maintain accurate records of stock, handle stock discrepancies, and organize storage areas.
- Ensure products are displayed neatly with correct pricing and signage.

**Store Operations**
- Maintain a clean, organized, and visually appealing store environment.
- Ensure the store complies with health, safety, and company standards.
- Implement and follow store policies and sales strategies.
- Monitor sales performance and adjust staffing levels as needed.

**General**
- Analyse sales trends and prepare reports for management.
- Collaborate with other departments and suppliers for smooth operations.
- Report key updates, challenges, and achievements to store or area management.

**Required Skills and Qualifications**
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Flexible availability, including evenings, weekends, and holidays.
- Solid understanding of retail operations and customer service principles.
- Ability to analyse sales data and prepare reports.
- Strong problem-solving and decision-making capabilities.
- Proficiency with retail management software, POS systems, and Microsoft Office tools.
- Bachelor’s degree or diploma in Retail Management, Business, or a related field.
- Prior 02years experience in a supervisory or team lead role within a retail environment.
- Familiarity with inventory management systems and visual merchandising best practices.

Pay: From ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Vishakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

Work Location: In person