Retail Store Supervisor
3 days ago
**Job Summary**
We are seeking a proactive and organized **Retail Store Supervisor** to oversee the daily operations of our retail store. This role involves supervising staff, ensuring excellent customer service, managing inventory, and supporting the overall performance of the store. As a key member of the retail team, you will be instrumental in driving store success and creating a positive shopping experience for our customers.
**Hiring for Multiple Locations: Vishakhapatnam, Guntur, Karimnagar, Nalgonda, Anantapur Town**
**Key Responsibilities**
**Staff Management**
- Supervise daily activities of retail staff, including scheduling shifts and assigning duties.
- Train, coach, and mentor team members to meet performance standards.
- Provide regular feedback and conduct employee evaluations.
- Motivate staff to meet and exceed sales targets and customer service goals.
**Customer Service**
- Respond to customer inquiries and resolve complaints promptly and professionally.
- Ensure every customer has a positive, friendly shopping experience.
**Inventory Management**
- Monitor stock levels and coordinate with vendors to replenish inventory.
- Maintain accurate records of stock, handle stock discrepancies, and organize storage areas.
- Ensure products are displayed neatly with correct pricing and signage.
**Store Operations**
- Maintain a clean, organized, and visually appealing store environment.
- Ensure the store complies with health, safety, and company standards.
- Implement and follow store policies and sales strategies.
- Monitor sales performance and adjust staffing levels as needed.
**General**
- Analyse sales trends and prepare reports for management.
- Collaborate with other departments and suppliers for smooth operations.
- Report key updates, challenges, and achievements to store or area management.
**Required Skills and Qualifications**
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Flexible availability, including evenings, weekends, and holidays.
- Solid understanding of retail operations and customer service principles.
- Ability to analyse sales data and prepare reports.
- Strong problem-solving and decision-making capabilities.
- Proficiency with retail management software, POS systems, and Microsoft Office tools.
- Bachelor’s degree or diploma in Retail Management, Business, or a related field.
- Prior 02years experience in a supervisory or team lead role within a retail environment.
- Familiarity with inventory management systems and visual merchandising best practices.
Pay: From ₹25,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Vishakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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