Barista/ Customer Service

3 days ago


Laxmi Nagar Delhi Delhi, India Eis & Bites Full time

Job brief:

- Greeting customers as they enter
- Providing customers with drink menus and answering their questions regarding ingredients
- Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Generates revenues by attracting new customers; defining new and expanded services and products.
- Serve beverages and prepared food, like pancakes, waffles and brownies
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items

Requirements and skills
- Listening
- Verbal communication
- Customer focus
- Customer service
- Basic safety
- People skills
- Action oriented
- Organization
- Selling to customer needs
- Attendance
- Client relationships
- Previous work experience as a Barista or Waiter/Waitress
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹24,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided

Schedule:

- Evening shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



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