Front Office Executive

5 days ago

Kodaikanal, India Hotel D Grand - KODAI Full time

Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
- Train, supervise and support office staff, including receptionists, security guards and call center agents
- Schedule shifts
- Ensure timely and accurate customer service
- Handle complaints and specific customers requests
- Troubleshoot emergencies
- Monitor stock and order office supplies
- Ensure proper mail distribution
- Prepare and monitor office budget
- Keep updated records of office expenses and costs
- Ensure company’s policies and security requirements are met

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹14,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Hotel management: 1 year (preferred)

Work Location: In person

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