IT Admin

2 weeks ago

Anna Salai Chennai Tamil Nadu, India Book water Tech pvt Ltd Full time

**Job Purpose**:
The IT Administrator will be responsible for the day-to-day management of IT systems, networks, hardware, software, and user support. This role ensures the smooth running of company IT operations and provides support for all departments.

**Key Responsibilities**:

- **Network & Infrastructure**:

- Monitor and maintain computer networks and systems.
- Configure routers, switches, firewalls, and VPNs.
- Ensure proper backup and data recovery protocols.
- **Hardware & Software Management**:

- Install and maintain desktops, laptops, printers, and other IT equipment.
- Manage software licenses, updates, and patches.
- Coordinate with vendors for AMC and IT asset procurement.
- **User Support**:

- Provide Level 1 and Level 2 IT support to employees.
- Troubleshoot hardware, software, and network issues.
- Maintain records of support requests and resolutions.
- **Security & Compliance**:

- Implement and maintain endpoint security (antivirus, firewalls).
- Ensure data security protocols and best practices are followed.
- Conduct periodic audits of IT assets and usage.
- Manage Microsoft Outlook/Office 365 accounts and configurations.
- Support Teams/Zoom for virtual meetings.
- **User Management & Access Control**:

- Create, manage, and delete user accounts as per onboarding/offboarding process.
- Manage access permissions for file servers, shared folders, and cloud systems.
- **Documentation & Reporting**:

- Maintain IT inventory and update asset register regularly.
- Prepare reports on system health, incidents, and IT support metrics.

Pay: ₹20,111.79 - ₹25,492.88 per month

**Benefits**:

- Provident Fund

Work Location: In person

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