Customer Service Officer
2 days ago
Key Responsibilities:
- **Customer Outreach**: Make outbound calls to potential customers and present company products or services.
- **Lead Generation**: Identify and qualify leads, and document relevant information.
- **Follow-Up**: Follow up on leads and maintain a detailed record of conversations.
- **Feedback Collection**: Gather customer feedback and report common issues to management.
- **Target Achievement**: Meet or exceed daily and monthly calling and sales targets.
- **Team Collaboration**: Work with team members to improve calling strategies and techniques.
- **Customer Service**: Provide excellent customer service and resolve customer queries effectively.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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