Customer Service Officer

2 days ago


Gurugram Haryana, India Visheshwar HR Pvt Ltd Full time

Key Responsibilities:

- **Customer Outreach**: Make outbound calls to potential customers and present company products or services.
- **Lead Generation**: Identify and qualify leads, and document relevant information.
- **Follow-Up**: Follow up on leads and maintain a detailed record of conversations.
- **Feedback Collection**: Gather customer feedback and report common issues to management.
- **Target Achievement**: Meet or exceed daily and monthly calling and sales targets.
- **Team Collaboration**: Work with team members to improve calling strategies and techniques.
- **Customer Service**: Provide excellent customer service and resolve customer queries effectively.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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