Proof Reader

7 days ago

Bengaluru Karnataka, India Cision Full time

**Duties and responsibilities**:

- Provide clients with an excellent service that exceeds their expectations and is in line with corporate strategy
- Identify and highlight add-on sales opportunities and generate additional revenue (upselling)
- Always adhering to all departmental Standard Operating Procedures
- Take and interpret client instructions, recognise client needs and propose solutions
- Focus on quality standards and timelines to achieve team targets and objectives
- Ensure content accuracy, attribution, and acceptability of client’s copy
- Edit proofread content for accuracy, clarity, grammar and adherence to PRN Editorial Standard
- Monitor progression of order at all stages - liaising with internal departments, the client, and outside suppliers as necessary
- Ensure completed orders are checked and passed through promptly to invoicing
- Confirm all content aligns with our brand voice, tone and editorial standards
- Fact-check information to ensure credibility and accuracy
- Provide feedback to clients and suggest improvements where necessary
- Oversee the formatting and presentation of final content before publication
- Stayed updated on industry trends, news and best practices
- Assume responsibility for co-ordination and completion of all orders
- Re-prioritise workload regularly to ensure all deadlines are met
- Ensure all jobs are assigned, distributed, and fulfilled correctly
- Quality checks all orders and distributions to guarantee a high standard of service delivery
- Ensure all jobs and related correspondence/activities are accurately logged in CRM/Order management system
- MNR Cover
- Instigate initiatives and process to build, develop, and maintain excellent business relationships
- Ensure excellence in service delivery
- To comply with all company policies (for example data protection, equal opportunities, confidentiality)
- Maintain an excellent knowledge of all PR Newswire products and services.

**Essential Skills and Experience**:

- Proven track record within client facing and/or operational role
- Knowledge of Microsoft Office and understanding of HTML
- Excellent interpersonal skills with ability interact with stakeholder of varying levels and clients
- Positive approach to work and understand the importance of teamwork and personal initiative in achieving departmental and company goals
- Have the energy and drive to work under pressure to hit tight targets
- Excellent organization and time management skills with the ability to ensure excellence in service delivery
- Upselling experience

Pay: ₹500,000.00 - ₹750,000.00 per year

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: Hybrid remote in Bengaluru, Karnataka

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