IT Support Assoc Ii, IT Services

5 days ago

Bengaluru Karnataka, India ADCI - Karnataka Full time

At least 5 years of related industry experience in an enterprise environment.
- Analytical abilities and proven problem-solving skills must be a real troubleshooter who excels at spotting issues and monitoring problems.
- Ability to multi-task and handle multiple priorities in an innovative and fast paced environment.
- Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams.
- Significant experience supporting users and their hardware and software.
- Experience with AD Systems Administration in a mixed operating system environment - Chrome OS, Windows and Unix.
- Knowledge of networking hardware and concepts.
- Crestron DMC-T or DMC-E Certification
- ITIL Certified
- SynAudCon Training
- CTI-P101 Foundations of Crestron Programming Certification
- CompTia Network+ and Cisco Certified Network Associate (CCNA)
- Additional Certifications or formal training by AV manufacturers (e.g., Crestron, Extron, Biamp, QSC, Cisco, Dante, etc.)

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