Cse (Customer Support Executive)

2 weeks ago

Bengaluru Karnataka, India Future Role Full time

Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)
- Tamil/Malyalam/hindi/telugu (preferred)

Work Location: In person

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