Sales Coordinator

Pragati Systems is looking for Sales Coordinator to manage our existing and new dealers, generate leads through India mart and trade India, handle customer from order booking to execution of order, coordinate with production and logistics department, prepare daily, weekly & monthly sales,follow up for payment, support sales executive, handle customer complaint and queries The Sales Coordinator will be responsible for handling customer issues related to product, packaging, shipping & payments over telephonic and mail communication. The ideal fit for the above role would be someone who has very strong communication skills (English & Hindi), respects time, is comfortable with using computers, internet & MS Excel and remains calm when customers are frustrated.

**Roles & Responsibilities**
- Daily cold calling to India mart customers, explain our product details, send quotation and book order.
- Booked order from our existing dealer & new dealer dealers.
- Delivering timely updates, alerts and solutions to the customers by communicating through various channels - Telephone, E-mails & WhatsApp.
- Developing a sound understanding of the Company’s products, services and policies, to be able to take right decisions while committing anything to the customers.
- Coordinate with internal department for production and dispatch of materials.
- Make MIS of Daily, weekly and monthly sales, manage customers data base
- Keeping records of customer interactions, transactions, comments, and complaints to be able to close a ticket properly.
- support field executive and colleagues, if and when required.
- handle customers complaint and give right solutions

**Role**: Sales Coordinator

**Industry**: Manufacturing

**Functional Area**: Client Relationship Management

**Employment Type**: Full Time, Permanent

**Role Category**: Sales Coordinator

**Education**

**UG**: Any Graduate

**Contact Person**

Rajesh Kumar

HR - Pragati Systems

**About**

Pragati Systems - India's No. 1 office supplies and educational aids manufacturer, was founded in 1982 and is a part of the Pragati Group. We take pride in providing highly innovative, utilitarian and economical products to students, offices, and artists across the globe. With over 35 years of manufacturing expertise and over 4M products sold, we now have more than 5M satisfied customers in India to our credit.

Pragati Systems is the #1 Seller for Office & Presentation Supplies on amazon.in with an established pan India supply chain network. There is a designated team for the online channel that thinks, creates and promotes products exclusively on major e-commerce sites. We also have distributors in all states across India, through which we cater to institutes, retailers as well as corporate.

**Products**

We specialize in the manufacturing of an array of Office, Art and Educational Supplies. Our product range includes
- Writing and Display Boards

Magazine & Display Stands

Art & Display Easels

Flip-chart and Whiteboard Easels

Welcome Boards and Lobby Stands

Newspaper Reading Stands

Ammonia Printing Machines

Podiums and Lecture Stands

School Furniture

**What are we looking for?**

Pragati Systems hires enthusiastic individuals who are passionate about making a significant impact to the organization and the world around them. But it's not just about GPAs and magna cum laude, we're looking for all-rounders, independent thinkers who thrive as part of a team. We recognize that everyone is different and everyone will bring their own unique experiences and perspectives to the team.

**Company Info**

35/B, Sector C, Sanwer Road, Indore - 452015, Madhya Pradesh, India

Pay: ₹20,000.00 - ₹33,560.85 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Provident Fund

**Location**:

- Sanwer, Indore, Madhya Pradesh (required)

Work Location: In person