Sales Support Assistant

5 days ago

Borivali Mumbai Maharashtra, India Smart Ads Full time

**Job Title**: Customer Sales Support
**Location**: Borivali, Mumbai
**Department**: Sales
**Reports To**: Sales Manager
**Experience**:Min 1 year, Max Upto 3years in Advertising industry

**Salary**: Upto Rs 20k/month, Incentives additional

**Employment Type**: Full-Time

**Start Date**: Immediately

**Number of openings**: 2

**Working Days**: 6 days
**Office Timings**: 10:00am to 07:00pm

**Contact Person**: Samruddhi
**Phone No.: 9324177983**

**About SmartAds**:
SmartAds is a leading advertising agency committed to delivering innovative solutions to our clients. We pride ourselves on our collaborative culture and our dedication to excellence. Join us to be part of a dynamic team that drives impactful results for our clients.

**Position Summary**:
**Key Responsibilities**:

- Provide administrative support to the sales team, including preparing sales documents, reports, and presentations.
- Helping in creating media plans and managing vendor partners.
- Assist in processing sales orders and maintaining accurate customer records in our CRM system.
- Collaborate with the sales team to identify potential sales opportunities and follow up with leads.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Maintain knowledge of our products, services, and promotions to effectively assist customers.
- Support sales initiatives by coordinating meetings, scheduling appointments, and managing calendars.
- Assist in preparing sales forecasts and performance reports for management review.
- Participate in training sessions and professional development to enhance skills and knowledge.

**Qualifications**:

- Having experience up to 3yrs,
- Female with career gap are also welcome.
- Excellent organizational skills and attention to detail.
- Problem-solving skills and a customer-centric attitude.
- Proven experience in customer service or sales support role.
- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
- Strong communication and interpersonal skills, with the ability to build rapport with clients.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

**What We Offer**:

- A collaborative and inclusive work environment.
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and development.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time

Compensation Package:

- Performance bonus
- Yearly bonus

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- Borivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Current CTC
- Are you comfortable with CTC upto 20k p/m

Work Location: In person

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