Sales Support Executive

6 days ago

Bengaluru, India IDC GLOBAL PVT LTD Full time

Job Title: Backend sales support

Department: Sales - Retail

Reporting to: Head - Store Manager

We are looking for an organized, efficient sales support to be responsible for assisting the sales department in gaining and keeping customers. The sales support responsibilities include tracking sales leads, coordinating with sales packs, providing customer service, and managing customer accounts. The sales support is also responsible for monitoring sales and the performance of the sales team as well as recording sales data. To be a successful sales support, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication and customer service skills.

**Responsibilities**:

- Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
- Recording sales trends and liaising with account managers to develop sales strategies.
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for closures, payments, and grievance address.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Scheduling customer meetings and conferences.
- Reporting any unusual activity to your supervisor

**Requirements**:

- A bachelor's degree in marketing, business, or a related field may be advantageous.
- Experience in administration and high-volume office work may be advantageous.
- Strong analytical, organizational, and time management skills.
- Excellent team working, motivational, interpersonal, communication, and customer service skills.
- The ability to multitask and quickly switch your focus.
- Computer literacy, IT skills, and typing skills.
- An understanding of sales principles and customer service practices

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Speak with the employer**
+91 9611771750

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