
Customer Service Associate
8 hours ago
**Key Responsibilities**:
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and recommend appropriate products or services.
- Process sales orders on an end to end basis
- Maintain a deep understanding of the company's products and services to provide accurate information.
- Monitor and manage customer complaints or issues and escalate as needed.
- Collaborate with team members to meet sales targets and customer service goals.
- Continuously seek feedback to improve service levels and customer satisfaction.
**Required Skills and Qualifications**:
- Excellent communication skills, both verbal and written.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Basic knowledge of sales principles and customer service techniques.
- Good problem-solving abilities and patience.
- Strong attention to detail, Interpersonal skills and problem solving skills.
- Basic Computer Knowledge with MS office exposure.
**Job Types**: Full-time, Permanent
Pay: ₹14,000.00 - ₹16,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Weekend availability
Work Location: In person
Application Deadline: 08/02/2025
Expected Start Date: 12/02/2025
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