Sales Coordinator

Job Title:
Sales Coordinator

Department:
Sales

Reports To:
Sales Manager

**Location**:
Ernakulam,Kadavanthra

Job Overview:
Key Responsibilities:

- **Administrative Support**:

- Maintain and update sales and customer records.
- Prepare and process sales documentation, such as quotes, contracts, and invoices.
- Organize and coordinate meetings, conferences, and travel arrangements for the sales team.
- **Customer Interaction**:

- Respond to customer inquiries and provide information about products and services.
- Assist in managing customer accounts and follow up on pending issues.
- Support the sales team in handling customer requests and ensuring timely resolution of issues.
- **Sales Coordination**:

- Collaborate with the sales team to develop and implement sales strategies.
- Coordinate and track sales activities, targets, and performance metrics.
- Prepare and distribute sales reports and presentations.
- **Database Management**:

- Maintain and update customer databases and CRM systems.
- Ensure data accuracy and integrity in all sales records and systems.
- **Marketing Support**:

- Assist in the preparation of promotional materials and campaigns.
- Coordinate with the marketing team to align sales and marketing efforts.
- **Event Coordination**:

- Plan and coordinate sales events, such as product launches, trade shows, and customer meetings.
- Manage logistics, including venue booking, catering, and materials preparation.
- **Team Collaboration**:

- Liaise with other departments (e.g., finance, product development) to ensure smooth sales operations.
- Provide support to the sales team in achieving their sales targets.

Qualifications:

- **Education**: Bachelor’s degree in Business Administration, Marketing, or a related field.
- **Experience**: Minimum of 2-3 years of experience in a sales support or administrative role, preferably in the software or technology industry.
- **Technical Skills**: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (e.g., Salesforce).
- **Communication Skills**: Excellent verbal and written communication skills.
- **Organizational Skills**: Strong organizational and time-management skills.
- **Interpersonal Skills**: Ability to work effectively with different teams and manage multiple tasks simultaneously.
- **Problem-Solving Skills**: Proactive and able to resolve issues efficiently.

Preferred Qualifications:

- Experience with software sales and understanding of software industry dynamics.
- Knowledge of sales processes and customer relationship management.
- Familiarity with marketing and promotional strategies.

Working Conditions:

- **Office Environment**: Primary work location is an office setting.
- **Travel**: Occasional travel may be required for events and meetings.

**Benefits**:

- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Retirement savings plan.
- Paid time off and holidays.
- Professional development opportunities.

Application Process:
Equal Opportunity Employer:
Our clint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This job description outlines the general nature and key features of this role. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Pay: ₹15,000.00 - ₹20,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Sales: 2 years (preferred)

Work Location: In person