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    Coimbatore, Tamil Nadu, India PRESSANA KIA Full time

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Service Advisor

2 weeks ago

Coimbatore, India PRESSANA KIA Full time

**SERVICE ADVISOR**

**DUTIES AND RESPONSIBILITIES**
- Promptly acknowledging the customer on arrival.
- For appointment customers, should be aware of vehicle history.
- Listen to customer concerns and note it down in the RO.
- Coordinate with tech specialist for vehicles that need to be taken on
- Road test to identify certain concerns.
- Prepare RO with customer needs clearly written with symptoms and occurring conditions
- Able to provide a realistic time and cost estimate for the RO by using DMS.
- Pass on the RO to floor supervisor explaining him the nature of job to be done.
- If any delay foreseen in delivery of vehicle, promptly informing the customer through ICR.
- Ensure the vehicle is in a clean condition before it is delivered to the customer.
- Explaining the work done and the cost to the customer.
- Able to sell other workshop services to the customers.
- Promote accessory sales.
- Deliver high customer satisfaction CSI by following all JD Power parameters

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 6384441029