Delivery Support(Customer Support Executive)

24 hours ago

Bengaluru, India Let's Set Destinations Full time

**Duties and Responsibilities**:

- Responsible for providing a conducive learning environment for the mapped set of learners.
- Resolve academic and administrative queries of learners in a timely manner
- Interact and engage with the learners to keep them on track in their learning progress
- Monitor weekly progress of learners using various reports on the learning management systemMotivate learners to participate actively in classes and other activities.
- Target zero drop-out rate of learners.

**Experience**:
**2 to 4 years’ experience in relevant / related field**

**Skill and Competencies**
- Positive attitude and ability to interact with leaners
- Strong command over written and verbal communication skills
- Team player and initiator
- Flexibility and willingness to learn
- Computer literacy, strong and well versed with Office tools including Spreadsheets/ Word/ PPT
- Knowledge or experience in other technology tools is an added advantage

**Working Days: 5 days a week**

**Work Hours : 9:00 am to 6:00 pm**

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- customer support executive: 1 year (preferred)

**Language**:

- English (preferred)

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