Operations Executive

5 days ago

Chandigarh Chandigarh, India SD Academia Full time

**Operations Executive - SD Academia**

At **SD Academia**, we don’t just teach art—we deliver it right to our students’ homes. Every learner who joins our course receives a hands-on _material kit_, and behind the scenes, our **Operations & Logistics team** makes sure everything reaches the right person, on time, and in perfect condition.

We’re looking for an **Operations Executive** to join our growing team and manage the day-to-day logistics and backend operations.

**What You’ll Be Doing**:

- Ensure timely **dispatch of material kits** by coordinating with our packaging team.
- Use **MS Excel** to manage inventory and logistics records.
- **Coordinate with vendors** for material procurement and quality checks.
- **Resolve student queries** related to shipping, tracking, and delivery—on WhatsApp and calls (in Hindi & English).
- Track stock levels, update inventory, and ensure smooth movement of materials.
- Work on improving our **logistics workflows** to avoid delays and reduce errors.

**What We’re Looking For**:

- Good knowledge of **MS Excel** (basic formulas, inventory management).
- Comfortable handling **WhatsApp queries and customer calls** in Hindi & English.
- Someone who is **proactive, organized, and good at multitasking**.
- Strong **decision-making skills** and a lot of common sense.
- Prior experience in **operations/logistics/e-commerce** is a big plus.

**Why Work with Us?**
- Be part of a creative team in a **fun and art-filled workspace**.
- Learn the **real-world operations** behind e-commerce and ed-tech.
- Work at a **Shark Tank India-featured startup** that’s changing art education.
- Opportunity to grow in a fast-paced, evolving company with strong values.

**Location**: Sector 8, Chandigarh

**Job Type**: Full-time, In-person
**Pay**: From ₹20,000/month + milestone incentives
**Vacancies : 2**

If you're ready to take charge, solve problems, and make sure our learners receive the best experience possible—**we’d love to meet you**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How would you rate yourself on a scale of 1-10 in MS-Excel or Google Sheets ( 1 - being the least and 10 being the maximum )

**Education**:

- Bachelor's (required)

**Experience**:

- working: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Application Deadline: 22/04/2025
Expected Start Date: 29/04/2025

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