Executive - Customer Support/crm (Female)

4 days ago

Chennai, India GP HOMES PVT LTD Full time

**Roles & Responsibilities**:

- Maintaining records of payment information.
- Responsible for the entire activities from post sales to till handover
- Responsible for ensuring timely documentations & collection as committed.
- Handling customer queries and satisfying their requirements with the help from other departments.
- improving and implementing the CRM process for better customer services.
- Coordinating with other Departments like Finance, legal, Sales & Projects.
- Handling Bank Coordination for customer’s loan facilitating & Timely collection
- Devise methodologies to increase customer satisfaction and by providing right Suggestion.
- Generating leads from Existing Customers.
- Good Knowledge in GST & RERA of Real Estate Industry

**Requirements and skills**
- Proven experience as a Post Sales Executive/CRM/Customer support in real estate firm
- Proficiency in English
- Excellent knowledge of MS Office
- Fast learner and passion for post sales
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentations
- Education
- Any degree
- Gender - Female

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

**Speak with the employer**

+91 8056090880

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