
Reservation Executive
5 days ago
A reservation executive manages reservations and booking requests for customers. They handle requests from customers, companies, and travel agents, and ensure that reservations are processed accurately and in a timely manner. Responsibilities
- **Confirm reservations**: Confirm reservations and send confirmation details to customers
- **Coordinate with other departments**: Ensure that rooms or services are available
- **Maintain room availability**: Update room vacancies on online booking platforms
- **Ensure accuracy**: Ensure that room blocks, reservations, and group market codes are accurate
- **Explain policies**: Explain guarantee, special rate, and cancellation policies to callers
- **Accommodate special requests**: Accommodate and document special requests from customers
- **Answer questions**: Answer questions about property facilities, services, and room accommodations
- **Resolve issues**: Troubleshoot, resolve, and document guest issues and concerns
- **Set goals**: Set weekly, monthly, and yearly monetary goals
- **Prepare procedures**: Prepare and implement procedures, guidelines, and standards
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹45,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
**Speak with the employer**
+91 9665002750
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Reservation Executive
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