Phone Banking Officer

7 days ago

Kochi, India I Mates Consultants Full time

Scope of the Role

As a Phone Banking Officer, you will have the exciting opportunity to connect with customers over the phone and assist them with their banking needs. Your role will involve providing excellent customer service, handling inquiries and resolving issues in a friendly and efficient manner. You will also have the chance to build relationships with customers and promote our products and services. This role is perfect for someone who enjoys talking to people, has a positive attitude, and is looking for a fun and dynamic work environment. So if you're ready to bring your bubbly personality and banking knowledge to the table, this is the role for you

Join our dynamic team as a phone banking officer or Tele sales Officer in the banking industry,
Personal Loans. As a key player in our sales force, you will be responsible for promoting and selling
financial products to prospective customers over the phone.Key Responsibilities: Proactively reach out to potential customers to discuss and promote credit card and personal loan
offerings.
Provide accurate information about the features, benefits, and terms of credit cards and personal loans.
Meet or exceed monthly sales targets and contribute to the overall success of the sales team.
Build and maintain strong customer relationships through effective communication and follow-up.
Collaborate with team members to share insights, strategies, and best practices.
Stay informed about industry trends and product updates.Experience and Skills:Previous tele sales experience, preferably in the banking or financial services industry.
Strong communication and interpersonal skills.

Key Skills

Client relationship management

sales

marketing

sales

Customer Service

Clientsatisfaction

Management | Problem Solving | Negotiation | Communication Banking and Sales

Telecom sales

**Benefits**:
**Performance Bonus**

**Yearly Bonus**

Schedule

**Day Shift**

**Qualifications**:

- Graduate (preferred)
- Total work**:1.0** Years (preferred)

Hiring Insights
- Hiring in 3 to 7 days

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