Production Support

2 weeks ago

India CAPCO Full time

**Job Title: Production Support (SRE)
- Bangalore**

**About Us**

Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

**WHY JOIN CAPCO?**

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

**MAKE AN IMPACT**

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

**#BEYOURSELFATWORK**

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

**CAREER ADVANCEMENT**

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

**DIVERSITY & INCLUSION**

We believe that diversity of people and perspective gives us a competitive advantage.

**Role Description**:
**Key Skills: Production Support, SRE, Unix, SQL,**Shell scripting, Reducing Toils, Cloud, BFSI domain

**Exp: 7-11yrs**

**Location - Bangalore**

**Rotational shift (2 weeks / a month - Roaster will change)**

**Shift timings**:

- 2PM- 11PM
- 10PM- 7 AM
- 6AM-3PM

**Technical Requirement**:
Bachelor’s degree, preferably in Computer Science or Engineering or other relevant technical fields
- Comfortable maintaining existing Production Support Solutions whilst leading production improvement activities
- Deep skills in systems (operating systems, storage subsystems, networking) whilst implementing best practices for availability, reliability, and scalability
- Strong interpersonal skills around communication, teamwork, time management, adaptability, and critical thinking
- Verifiable interests in algorithms and distributed systems
- Experience with knowledge management systems, preferably Confluence and SharePoint

Experience scripting on Unix/Linux using Python
- DevOps SME with exposure to FinOps considered an added benefit
- Strong foundation in Informatica and Batch Job Schedulers (TWS / Autosys)
- Build monitoring solutions that alert on symptoms rather than on outages
- Strong experience with BI tool’s preferably Grafana
- Significant multiyear experience working within SRE, DevOps and Production Support
- Performance troubleshooting and tuning experience
- Experience with development tools that aid in debugging, locating memory errors, performance analysis, etc.
- Ability to operate with a managed services mentality and utilize Agile methodologies to accomplish all tasks
- Financial Services Industry experience
- Knowledge of Cloud - AWS, Azure and Snowflake would be considered a big plus

***Personal Attributes**:

- Excellent verbal and written skills and ability to liaise with all levels from interns to Board Level Members
- Pro-active and entrepreneurial attitude, comfortable with ownership responsibilities, who demonstrates a can-do attitude
- Prepared to work India Production Day Hours and stay as long as required, if business challenges necessitate your personal input on shift handovers to get the job done

  • Production Support

    2 weeks ago

    India Photon Group Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    DescriptionRoles and ResponsibilitiesThis is a production support role for trading applications.  Candidate should be comfortable working on Production Support role and rotational shift ( 7 AM – 4 PM / 11 AM – 8 PM / 1 PM – 10 PM)The concerned applications were on-prem earlier but has now moved to AWS cloud. Therefore, the candidate needs to have...

  • Product Support Engineer

    3 weeks ago

    India Astra Security Full time

    About Astra:Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 15,000+ security tests.CTOs and CISOs love Astra because it helps them to achieve continuous security at scale,...

  • Product Support Engineer

    3 weeks ago

    India Astra Security Full time

    About Astra: Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 15,000+ security tests. CTOs and CISOs love Astra because it helps them to achieve continuous security at scale,...

  • Product Support Specialist

    5 days ago

    India cyberu Full time ₹ 4,50,000 - ₹ 13,50,000 per year

    We're looking for a  This role is Office Based, Pune Office Product Support Specialist (L1) | Office Based | Pune | Night Shift ( UE EST) The Product Support Engineer is part of the GlobalCustomer Support Team, responsible for providing Level 1 support to clients onthe Cornerstone OnDemand products. Product Support Engineer works via telephoneand...

  • L2 Production Support

    6 days ago

    India Virtusa Full time

    Job Description Allocation for Charan Chennareddy Unix, SQL, ITRS, Autosys, uDeploy T4 - L2 Application Support Resources Required 4 to 5 years of IT experience with Level 2 Application Production support, ITIL Technical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills, Confidence Tools: ITRS, Autosys, Service Now,...

  • Production Support Engineer

    5 days ago

    India Everise Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company OverviewJoin us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

  • Product Support Engineer

    3 weeks ago

    India BrightEdge Full time

    Product Support Engineer📍 Location: India (Remote) 🕒 Working Hours: 6:00 PM – 3:00 AM IST (US ET Shift)About BrightEdgeBrightEdge is the global leader in Enterprise SEO and Digital Marketing performance platforms. Our AI-driven technology helps the world’s biggest brands—like Microsoft, Adobe, Marriott, and Nike—turn organic search into...

  • Product Support Engineer

    2 weeks ago

    India Singular Full time ₹ 40,000 - ₹ 80,000 per year

    About the RoleSingular is the leading marketing measurement platform trusted by 1,000+ global brands, including Apple, Microsoft, Uber, DoorDash, Nike, EA, DraftKings, and Robinhood. Ranked as the #1 MMP by G2 for 3 years in a row, Singular enables marketers to make smarter user acquisition decisions and analyze the impact of every ad dollar with full-funnel...

  • Product Support Manager

    1 week ago

    India Threatcop Full time

    Roles and Responsibilities: - Develop a deep understanding of Threatcop's product suite (TSAT, TLMS, TDMARC, TPIR) and its application in People Security Management. - Manage enterprise customer accounts, serving as the primary point of contact for product support, usage guidance, and troubleshooting. - Strong understanding of networking fundamentals (IP,...

  • Product Support Specialist

    1 week ago

    india beBeeProduct Full time

    Job SummaryThis role focuses on delivering exceptional technical support to sales teams, ensuring seamless customer interactions and successful project outcomes.Technical Communication: Develop and maintain high-quality product documentation to facilitate effective sales strategies.Customer Engagement: Collaborate with sales teams to conduct customer visits,...