Contractor

2 days ago


Noida Uttar Pradesh, India BirlaSoft Full time

Country/Region: IN
- Requisition ID: 30486
- Work Model:

- Position Type:

- Salary Range:

- Location: INDIA - NOIDA- BIRLASOFT OFFICE

**Title**:Contractor**:

- Description:

**Area(s) of responsibility**:
Job Title: Clinical Development Engineer Medidata Rave / Technical Support
No. of Positions - 1
Location: Offshore - India Pune, Noida, Bengaluru, Chennai, Hyderabad
Experience Level: 4-8 years
Employment Type: Contractor

Position Overview
managing integrations
automations
database
interface layers
- Key Responsibilities
- Provide technical and functional support for Medidata Rave, including database-level analysis, configuration, user management, and issue resolution.
- Conduct advanced troubleshooting and root cause analysis for incidents, service requests, and integrations across the Clinical Development ecosystem.
- Manage support operations and ticket workflows using ServiceNow, ensuring adherence to SLAs and documentation best practices.
- Develop, optimize, and maintain SQL scripts and stored procedures in Microsoft SQL Server for reporting, validation, and data migration.
- Create and maintain Python scripts for automation, RPA support, and ad-hoc data processing.
- Work with RESTful APIs for integration, authentication, and data exchange between systems.
- Support Java-based authentication utilities (JAR files) and assist in integration troubleshooting.
- Design dashboards and reports using Tableau to support operational and analytical reporting.
- Perform data analysis and transformation using SAS for clinical and operational datasets.
- Utilize Git and Bitbucket for version control and code collaboration.
- Use Atlassian tools (Jira, Confluence, Bitbucket) for task management, documentation, and collaboration across teams.
- Manage cron-based automation schedules using VisualCron and perform basic MS-DOS command line operations for log reviews and file management.
- Participate in validation, change management, and release activities ensuring compliance with GxP and 21 CFR Part 11.
- Document configurations, workflows, troubleshooting steps, and reusable scripts in Confluence or standard knowledge repositories.

Required Skills & Qualifications
- Bachelor’s degree in Computer Science, Life Sciences, Bioinformatics, or related discipline.
- 4-8 years of experience in Clinical Development or Clinical Data Systems support.
- Strong hands-on experience with Medidata Rave (front-end and back-end).
- Strong communication, documentation, and cross-functional collaboration skills.


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