Customer Service

8 hours ago


Bengaluru, India The Grid (Hex Entertainment LLP) Full time

Handling incoming calls of both branches
- Closure of bookings
- Birthdays and corporate of both branches
- Scheduling and adding booking to respective calendars of both branches
- Responding Reviews for both the branches
- Providing Event Promotion through calls
- Providing support on floor when required at branches
- Communicating with respective branch supervisors and managers
- Identify and assess customers' needs
- Follow communication procedures, guidelines, and policies
- Go the extra mile to provide excellent customer service

**Salary**: ₹15,000.00 per month

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)



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