Associate, Sw Support

3 days ago

Pune, India Northern Trust Full time

Northern Trust Pune, IndiaPosted 44 minutes ago Permanent Competitive

**About Northern Trust**:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
- Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.**Working with Us**:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.**JOB DESCRIPTION AND PRINCIPAL RESPONSIBILITIES**

**Consultant, App Support**:**The key responsibilities of this role include**:

- Develop and maintain professional relationship with all stakeholders within IT and Business teams and provide support.
- Monitor and attend all alerts and escalate production issues as needed to relevant teams and management.
- Coordinate with various teams including offshore support staff and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production processes.

**Skills Required**:

- Excellent written and Verbal communication skills
- Domain knowledge of Asset Management, Trade lifecycle and Reference data (Price and security)
- Excellent Knowledge of Eagle product suites ( Eagle PACE, STAR, MC, IWS, ML, PDC, RDC, Automation Center)
- Extensive Knowledge of SQL and PL/SQL
- Extensive Knowledge of Unix/Linux Commands and scripting
- Knowledge of Perl Scripting
- Knowledge of IBM DataStage (ETL Tool)
- Individuals who embrace AGILE principles and practice

Additional Information
- Job ID 107648

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