Workplace Coordinator

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Workplace Coordinator

Work Dynamics

What this job involves
Ownership of the day-to-day administration, including reports generation of the stocks tracker.
Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client.
Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM.
Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client
Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.
Maintain appropriate levels of Petty cash to support FM operations.
Vendor invoices processing aligned with Amazon finance process.
Statutory compliance check of all vendor invoices.
Routinely inspect all services to ensure performance measures are being maintained.
Set targets to achieve maximum team performance.
Daily Walk around of the Facility
Monitor technical equipments and getting the AMC done.
Maintaining all the service reports of equipments and submitting to FM as part of reporting activity
Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
Visitor admission is properly authorized
Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
Ensuring all devices are operational and placed at the desk. iPad /printer/ Camera/ Scanner Etc.
Coordinating with HK for proper cleaning and maintenance e of lobby.

Operational Risk Management
Update and implement Emergency Response plan; drills etc as required
After office hours Facilities assistance response
Operational Audits and Compliance.
Escalation of Incidents/Problems

Performance objectives
Meet or exceed best practice in provision of services through contracts
Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
Effective management of the team

Demonstrated experience with client reporting and preparation of reports required.
Diploma or Graduate in any field.
3 - 5 years experience in facilities management
Proven ability to function effectively as part of a team
Proven ability to initiate and follow through with improvement initiatives

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.