Customer Service Representative

1 week ago


Bengaluru Karnataka, India Connect Galaxy Full time

_**We are Hiring**_

**Designation**: Customer Service Representative - Multilingual

**Process**: Voice Process

**Languages**:

- English & Hindi
- English & Tamil
- English & Malayalam
- English & Telugu
- English & Kannada

**Experience**: Minimum 1 year of experience
(preferably in customer support or voice process)

**Education**: Any Graduate

**Salary**: 26K CTC & 22K TH

**Shift**: 8am to 8pm any 9hrs & 6 day's working

**Work Location** : Marathahalli, Bangalore.

**Responsibilities**:

- Handle customer queries and complaints via phone calls.
- Provide accurate information about products and services.
- Ensure timely resolution of customer issues.
- Maintain records of calls and update CRM systems.
- Work closely with the team and follow process guidelines.

**Skills Required**:

- Excellent communication skills in the required language.
- Basic understanding of customer service processes.
- Ability to handle pressure and meet targets.
- Good listening and problem-solving skills.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹26,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- What are all the languages you know?
- Do you have experience in Customer support?

Work Location: In person



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