Customer Service Representative
1 week ago
_**We are Hiring**_
**Designation**: Customer Service Representative - Multilingual
**Process**: Voice Process
**Languages**:
- English & Hindi
- English & Tamil
- English & Malayalam
- English & Telugu
- English & Kannada
**Experience**: Minimum 1 year of experience
(preferably in customer support or voice process)
**Education**: Any Graduate
**Salary**: 26K CTC & 22K TH
**Shift**: 8am to 8pm any 9hrs & 6 day's working
**Work Location** : Marathahalli, Bangalore.
**Responsibilities**:
- Handle customer queries and complaints via phone calls.
- Provide accurate information about products and services.
- Ensure timely resolution of customer issues.
- Maintain records of calls and update CRM systems.
- Work closely with the team and follow process guidelines.
**Skills Required**:
- Excellent communication skills in the required language.
- Basic understanding of customer service processes.
- Ability to handle pressure and meet targets.
- Good listening and problem-solving skills.
**Job Types**: Full-time, Permanent
Pay: ₹22,000.00 - ₹26,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- What are all the languages you know?
- Do you have experience in Customer support?
Work Location: In person
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