Customer Care Executive

7 days ago

Ranchi, India G&R Management Consultancy Full time

conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience

**Job Types**: Full-time, Fresher

**Salary**: ₹10,200.00 - ₹15,500.00 per month

**Benefits**:

- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

  • Customer Care Executive

    3 weeks ago

    Ranchi, India Ayuda Solutions Pvt. Ltd. Full time

    Company Description Ayuda Solutions is a global service provider specializing in Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. The company offers services such as Customer Experience Management, Data Annotation, Chatbot Solutions, BPO, CRM, QMS, and Data Preparation. Ayuda focuses on delivering exceptional service to...

  • Customer Care Executive

    2 weeks ago

    Ranchi, Jharkhand, India Ayuda Solutions Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionAyuda Solutions is a global service provider specializing in Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/NLP. The company offers services such as Customer Experience Management, Data Annotation, Chatbot Solutions, BPO, CRM, QMS, and Data Preparation. Ayuda focuses on delivering exceptional service to...

  • Customer Care Executive

    1 day ago

    Hindpiri , Ranchi, India Puresh Daily Foods Private Limited Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    Customer Care Executive / Telecaller Location: Main Road Ranchi Salary: 12000 to 20,000/month Qualification: Minimum 12th pass / Graduate preferred. Basic Requirement: Basic computer knowledge (MS Excel), Good communication skills in Hindi & basic English,

  • Customer Care Executive

    2 days ago

    Ranchi, India Magnumg super distributors Full time

    Responsibilites: Customer Care II Problem Solving - Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to...

  • Customer Care Executive

    7 days ago

    Ranchi, India Vardhman Textiles Limited Full time

    Responsibilities: Customer Care II Problem Solving - Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to...

  • Customer Care Executive

    4 days ago

    Kokar, Ranchi, Jharkhand, India Premsons Motor Udyog Pvt. Ltd Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Care Executive to look after-sales support and car service related queries and customer feedback. **Primary work responsibilities**: - conducting customer satisfaction surveys to understand what areas of the company's services need improvements. - catering to...

  • Customer Care Executive

    7 days ago

    Kanke, Ranchi, Jharkhand, India G&R Management Consultancy Pvt Ltd Full time

    Position: Customer Care Executive Location: Ranchi Contact: WhatsApp your CV to 8789245841 Salary - 1.2 lacs - 1.90 lacs/per annum **Salary**: ₹8,000.00 - ₹11,000.00 per month **Benefits**: - Flexible schedule Schedule: - Rotational shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass)...

  • Customer Care Executive

    1 week ago

    Ranchi, Jharkhand, India SGRS Academic Pvt. Ltd Full time

    URGENTLY HIRING! Job Title: Customer Care Executive Trainer ( **only female** ) Drop Cv**: - 8539027772** Job Location: Tatisilwai **Requirements**: - Bachelor's Degree or Equivalent - TOT Certification is a must - Work experience as a Customer Care Executive Trainer or similar role - Experience in sales or customer service positions is a plus -...

  • Trainer for Customer Care

    1 day ago

    Ranchi, Jharkhand, India Apna TeleLink Full time ₹ 1,80,000 - ₹ 2,04,000 per year

    Hiring a Customer Care Trainer to develop and deliver training programs on communication, soft skills, and customer handling techniques. Must have experience in customer service operations and team coaching. Strong communication and mentoring skills required.Job Type: Full-timePay: ₹15, ₹17,000.00 per monthWork Location: In person

  • Customer Care Executive

    2 weeks ago

    Ranchi, Jharkhand, India SGRS Academic Pvt. Ltd Full time

    URGENTLY HIRING! Job Title: Customer Care Executive Trainer ( **only female** ) Drop Cv**: - 8539027772** Job Location: Tatisilwai **Requirements**: - Bachelor's Degree or Equivalent - TOT Certification is a must - Work experience as a Customer Care Executive Trainer or similar role - Experience in sales or customer service positions is a plus -...