Customer Relationship Executive

2 weeks ago

Noida Uttar Pradesh, India The pathfinder Full time

**CUSTOMER RELATIONSHIP EXECUTIVE**

**SSSI** is a hub for creative and passionate individuals who strive for excellence. We present a unique combination of academic consulting and digital technology solutions. SSSI aims to promote as well as nurture academic learning, professional development, and intellectual excellence while delivering high quality, authentic, and trustworthy academic content writing services globally. Our vision is to maintain our status of being the most preferred and trusted brand in the industry, which excels in client satisfaction and retention.

**Responsibilities**:
Make outbound calls to prospective customers using a provided database. Provide information about our products or services.

Persuade potential customers to purchase a product or service.

Generate leads and follow up on them.

Keep accurate records of calls made and outcomes achieved.

Meet or exceed daily and monthly targets.

**Requirements**:
Excellent English communication skills, both verbal and written.

Proven experience as a customer service or similar customer service role.

Ability to learn about products and services and describe/explain them to prospects.

Good listening skills and the ability to ask probing questions to understand customer requirements.

Strong work ethic and self-motivated.

Ability to work in a fast-paced environment.

High school diploma or equivalent.

**Benefits**:
Competitive salary

Performance-based incentives

Training and development opportunities Friendly and supportive work environment.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9319471879

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