ERP Administrator

2 weeks ago

Mehdipatnam Hyderabad Telangana, India Equinox Global Associates Pvt Ltd Full time

We are looking for ERP Administrator with atleast 5 to 10 years of Experience in ERP system administration, configuration, and customization preferably with Microsoft Business Central.

Experience with cloud-based ERP solutions.

We are recruiting this position for our overseas Head office in Middle East region.

**Roles and Responsibilities of position**:

- Configure and customize the ERP system (Microsoft Business Central) based on business requirements.
- Manage user accounts, roles, and permissions within the ERP system.
- Monitor system performance and perform regular maintenance to ensure optimal functionality.
- Develop and maintain documentation related to ERP configurations, customizations, and processes.
- Provide technical support to ERP users, troubleshoot and resolve any user-related issues in timely manner
- Conduct training sessions for end-users to enhance their understanding and effective use of the ERP system.
- Create and update user manuals, guides, and training materials.
- Collaborate with cross-functional teams, stakeholders, and clients to new requirements, develop comprehensive plans, and oversee execution.
- Set up, configure, and manage servers, including hardware, peripherals, storage, and system settings, following operational and project standards.

Provide timely Help Desk services to internal staff that meet or exceed their expectations
- Generate and maintain systems documentation and standard operating procedures
- Manage change requests, from initial documentation through to deployment
- Guide users in the correct use of ERP modules and functions.

Document historical and future customizations
- Manage ERP upgrade project
- Onboarding new users, assigning correct Pronto access
- Offboarding old users and periodically auditing user accounts
- Contribute to critical company projects from planning to deployment involving web and mobility platforms
- **Qualifications required**:

- Bachelor's degree in Computer Science or Computer Engineering.
- Proficient in English.
- Proficient in running and administering ERP system preferably Microsoft Business Central
- Knowledge of ITIL (Information Technology Infrastructure Library).

Proficiency in SQL Server for database management and custom development.
- **Skills required**:

- Stay up-to-date with the latest releases and updates of ERP and related software, ensuring the organization benefits from new features and enhancements.
- strong troubleshooting skills with the ability to analyze and resolve complex software issues.
- Communication Skills: Excellent communication skills to effectively interact with end-users, provide training, and work collaboratively with internal teams.
- Ability to manage multiple tasks simultaneously while maintaining accuracy and attention to detail.

Best regards

HR Department

**Benefits**:

- Health insurance

Work Location: In person

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